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FileMaker Services and Resources

FileMaker Services and Resources. Departmental Consulting and Application Development Team ITAG Lunchtime Seminar February 7, 2007. DCAD background.

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FileMaker Services and Resources

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  1. FileMaker Services and Resources Departmental Consulting and Application Development Team ITAG Lunchtime Seminar February 7, 2007

  2. DCAD background • In January 2005 IS&T formed the Departmental Database Application Development Project (DDADP) team to evaluate the use of database applications in DLCs and to make recommendations for services and support related to those uses. • In August 2005 IS&T added departmental database development services to the Web Communications Services (WCS) team creating the Departmental Consulting and Application Development (DCAD) team.

  3. DCAD background • DCAD has added 4 staff members to deliver those services • Team now consists of: • 3 Web and Database Consultants • 1 Usability Consultant • 1 Senior Technical Consultant • 1 Web Application Developer • 1 Web Developer • 1 FileMaker Developer • Also partner with vetted outside vendors for development work

  4. DCAD Services • Consulting - initial assessment and oversight – no cost • Information Architecture – cost recovered • Requirements Gathering – cost recovered • Web Development – cost recovered • Web Maintenance SLA – cost recovered • Web Application Development – cost recovered • Managed Hosting SLA – cost recovered • FileMaker Development – cost recovered

  5. DCAD Departmental Database Process • Initial Assessment • All clients receive this service at no cost to them • Deliverable is a Document of Understanding that provides an overview of desired system components, functionalities, and environment • May be used as an RFP for small projects with budget planning that can be a little flexible • In-depth Requirements Gathering • Optional cost recovered service • Deliverable is detailed requirements documentation • Appropriate for larger scale projects and when estimate accuracy is critical

  6. DCAD Departmental Database Process • Project Review • Check-in with Technology Review Board (TRB) as needed • Request for Proposal • Internal vendor: DCAD • External vendors: vetted partners • DCAD System Development • Cost recovered • Proposal for work • DCAD System Support and Hosting • Cost recovered • Service Level Agreement

  7. FileMaker - where we are now • FileMaker Pro 8.5 release • Distribution started in August • Support effective mid-December • Conversion IAP Session February 2 • FileMaker Server release effort launch anticipated in Q2

  8. FileMaker Support • Supported at this time • FileMaker Pro 8.5 • Not Supported at this time • FileMaker Advanced • FileMaker Server Advanced • FileMaker Mobile

  9. FileMaker Support • Soon to be supported • FileMaker Server 8.0 v4 • Will not include Server Advanced or any web publishing functionalities • *Will* include security-related features and configurations

  10. FileMaker Support • Training: web.mit.edu/ist/topics/training/index.html • FileMaker classes are now for v8/8.5 • Help Desk: web.mit.edu/ist/helpdesk/ • Supports version 8.5; “aware” of v7 and 8 • Will provide basic and security-specific support for FileMaker Server upon completion of that release effort

  11. FileMaker Resources • Self-help resource available now: • DCAD FileMaker Reference Pages:web.mit.edu/ist/db/fm/

  12. FileMaker Resources • Contact DCAD, db-consult@mit.edu, if you need help • Determining the appropriate set of technologies for your specific needs • Defining project requirements • Web-enabling information stored in a database • Migrating from previous versions of FileMaker • Evaluating hosting options

  13. FileMaker Resources • Self–Help • DCAD FileMaker Reference Pages: web.mit.edu/ist/db/fm/ • FMUG presentations: web.mit.edu/ist/help/filemaker/fmug/ • IS&T Stock Answers:itinfo.mit.edu/answer.php?id=4396 • FMI documentation: www.filemaker.com/support/downloads/index.html • FMI Security Technical Brief: filemaker.com/downloads/pdf/techbrief_security.pdf • FMI FileMaker 8 Security Guide: filemaker.com/downloads/documentation/fm8_security.pdf

  14. Thank you

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