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Enhancing End-of-Term Course Evaluations: Lessons Learned and Advantages of the Green System

This presentation discusses the outcomes of the Fall 2013 campus-wide trial of the end-of-term course evaluation system. By leveraging the benefits of the Green system, which integrates with FAAR and provides centralized reporting, the faculty reports and response rates by college saw significant improvements. Challenges faced during the trial include planning in a decentralized institution with dynamically dated and sequentially taught courses. Valuable lessons were learned, such as the importance of clear end dates for evaluations, personalized communication with students to encourage responses, and centralizing evaluation mapping. To further improve, utilizing national data norms and expanding data analysis methods are suggested. Resources like tutorials and support documents from Smarter Surveys are available for gathering feedback. For more comments or inquiries, you can contact Denise Helm at Denise.helm@nau.edu. Special thanks are extended to the Implementation Team, ITS, ELC, Student Support Desk, and the Office of the Registrar.

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Enhancing End-of-Term Course Evaluations: Lessons Learned and Advantages of the Green System

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  1. End-of-Term Course Evaluation SETE Fall 2013 Campus Wide Trial

  2. Response Rate • 128,747 surveys scheduled • 46,093 surveys completed

  3. Response Rates by College

  4. Benefits • Green system • Single system to facilitate Annual Review and P&T • Consistent questionnaire • Uses up-to-date information from PeopleSoft SoC • Integration with FAAR • Centralized reporting • Aggregate reports for units • Individual reports for faculty • SETE score

  5. Faculty Reports

  6. Faculty Reports

  7. Faculty Reports

  8. Faculty Reports

  9. Faculty Reports

  10. Campus Wide Trial Challenges • Planning and implementing simultaneously • Decentralized institution • Dynamically dated courses • Sequentially taught courses • Inconsistency in SoC Primary Instructor

  11. Decisions Made on the Fly • Overlay the new system on the old • Open and close dates • Roster view available after 5 responses • Responses available with less than 5 after the close

  12. Lessons Learned • Send more than three notifications that are personalized • Make clear end date • Support faculty in encouraging student response

  13. Lessons Learned • Centralize mapping of evaluations • Continuous communication with students • Encourage Smarter Services to: • Develop normed national data • Expand ways to analyze the results

  14. Resources • Tutorials • http://www.smartersurveys.com/default/index.cfm/client-resources/support-documents/

  15. Gathering Feedback • Comments • Please send additional comments to Denise Helm at Denise.helm@nau.edu

  16. Special Thank You • The Implementation Team • ITS, ELC, Student Support Desk, Office of the Registrar

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