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Developing ScrumMaster Excellence

Developing ScrumMaster Excellence

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Developing ScrumMaster Excellence

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  1. #GHC13 Developing ScrumMaster Excellence Alida Cheung Director, Technology Program Management Salesforce.com October 3, 2013 2013

  2. ScrumMaster Competencies Execution Effectiveness Teamwork Coaching

  3. ScrumMaster Competencies Execution Effectiveness

  4. Remove Obstacles A sense of urgency • Identify true source • Address organizational issues • Anticipate and prevent obstacles

  5. Plan and Facilitate Meetings • Core facilitation skills • Energizing and enjoyable meetings

  6. Protect the Team • Recognize and deflect outsideinterference • Anticipate potential interference • Effectively negotiate with senior management

  7. Optimize Team Output • Team knows velocity and has sustainable pace, rhythm, and flow • Help team eliminate waste and find ways to increase throughput

  8. Provide Visibility • Provide ongoing visibility to team goals, risks, and blockers • Anticipate what others need to know

  9. ScrumMaster Competencies Teamwork

  10. Create an Environment of Trust • Demonstrate andencourage behaviors that build trust • Influence factors outside the team that undermine trust

  11. Build a Highly Collaborative Team • Demonstrate and encourage collaborative behaviors • Identify and remove collaboration obstacles, within team and with other teams

  12. Enable Self-organization • Light-touch leadership that empowers team members and builds responsibility • Develop team self-sufficiency

  13. Inspire Ownership & Engagement • Demonstrate enthusiasm, optimism, ownership, and commitment • Inspire others to high performance

  14. Facilitate Continuous Improvement • Facilitate regular retrospectives • and follow through • Facilitate reflective and insightful conversations • Share learning and influence improvement beyond the team

  15. ScrumMaster Competencies Coaching

  16. Coach Team on Agile Principles Help team understand and apply the principles Influence change to bring greater alignment with the principles

  17. Coach Team on Agile Practices • Guide team on using core agile practices • Overcome resistance • Help team achieve excellence in the practices

  18. Coach Product Owners Product owner role and responsibilities • Strong partnership • Overcome resistance

  19. Coach Functional Managers Support the team without interfering Strong partnership to grow the team

  20. ScrumMaster Competencies Execution Effectiveness Teamwork Coaching

  21. Contact Information • LinkedIn: www.linkedin.com/in/alidacheung • Twitter: @AlidaCheung • Email: acheung@salesforce.com • Slideshare: www.slideshare.net/acheung/

  22. References • Lencioni, P, The Five Dysfunctions of a Team, Jossey-Bass, 2002. • Adkins, L., Coaching Agile Teams: A Companion for ScrumMasters, Agile Coaches, and Project Managers in Transition, Addison-Wesley, 2010. • Halpern, B.L, &Lubar, Leadership Presence: Dramatic Techniques to Reach Out, Motivate, and Inspire, Gotham Books, 2004.

  23. Got Feedback? Rate and Review the session using the GHC Mobile App To download visit www.gracehopper.org