Shield's Advanced Workflow | Align Compliance Surveillance with Business Needs

1. SHIELD LAUNCHES ADVANCED WORKFLOW To fully align Compliance Surveillance with Business Processes and needs. New Advanced Workflow function as part of the Shield eComms Surveillance platform. The new functionality allows financial firms to build their own workflows and business processes in the application, ensuring compliance investigations meet the requirements of the business, and enabling different teams to be managed from one central platform. Nicole Aviv, Head of Product at Shield states, eComms surveillance is vital for all modern financial firms, ensuring regulatory compliance and excellent service for clients, but equally this function needs to be well integrated with the operations of the business. Shield’s new Advanced Workflow function ensures alerts and rules are tailored to the internal structure of the firm, providing support to operations rather than creating an additional task for compliance teams. Advanced Workflow maps the steps following an alert, for example passing the details to a compliance officer to make a decision whether a further investigation by the appropriate individual/team is required. This approach not only adds further flexibility in the deployment of surveillance, but it also ensures greater automation and the efficiencies this delivers. Shield’s Advanced Workflow is completely flexible, enabling the inclusion of all relevant links and information for compliance officers to track and action the expected response to an alert. As with the entire Shield platform, it also provides a full audit trail and open approach which is highly customizable and perfect for linking with and mirroring other business processes.” Source: https://www.shieldfc.com/