A Testers Hierarchy of Needs

1. A Testers Hierarchy of Needs From ‘just a job’ to self-actualization…

2. Who am I?
Stephen Janaway • 12 years experience in software testing. • Software testing, team leading, test management. • Fascinated by mobile devices and the web. • Have worked for companies such as Ericsson, Motorola and Nokia. • Test Manager @ the Net-a-Porter Group. www.stephenjanaway.co.uk @stephenjanaway

3. Abraham Harold Maslow

4. The needs of humans, in their most basic form

5. Humanistic theories of 
self-actualization

6. Qualities of 
self-actualizing people

8. Meta-motivation

9. Consider a Typical Career Path

10. And Another

11. Or even mine…

12. But what if we forgot about roles and job descriptions?

13. Building Blocks

14. Test Mastery • Self-actualisation • Recognition • The business consults, relies upon, and • values testers • Interaction • Esteem • Testers are seen as a key part of the team. Testing is taken seriously and testers are consulted • Respect • Belonging • Testing is mandated and a test team exists. • But testers are mostly seen as an annoyance. • Safety • Learning • Testing is just a job. ‘Anyone can do the testing’ • No respect or support from management • Acceptance • Physiological

15. Test Mastery • Self-actualisation • Recognition • The business consults, relies upon, and • values testers • Interaction • Esteem • Testers are seen as a key part of the team. Testing is taken seriously and testers are consulted • Respect • Belonging • Testing is mandated and a test team exists. • But testers are mostly seen as an annoyance. • Safety • Learning • Testing is just a job. ‘Anyone can do the testing’ • No respect or support from management • Acceptance • Physiological

16. Test Mastery • Self-actualisation • Recognition • The business consults, relies upon, and • values testers • Interaction • Esteem • Testers are seen as a key part of the team. Testing is taken seriously and testers are consulted • Respect • Belonging • Testing is mandated and a test team exists. • But testers are mostly seen as an annoyance. • Safety • Learning • Testing is just a job. ‘Anyone can do the testing’ • No respect or support from management • Acceptance • Physiological

17. Test Mastery • Self-actualisation • Recognition • The business consults, relies upon, and • values testers • Interaction • Esteem • Testers are seen as a key part of the team. Testing is taken seriously and testers are consulted • Respect • Belonging • Testing is mandated and a test team exists. • But testers are mostly seen as an annoyance. • Safety • Learning • Testing is just a job. ‘Anyone can do the testing’ • No respect or support from management • Acceptance • Physiological

18. Test Mastery • Self-actualisation • Recognition • The business consults, relies upon, and • values testers • Interaction • Esteem • Testers are seen as a key part of the team. Testing is taken seriously and testers are consulted • Respect • Belonging • Testing is mandated and a test team exists. • But testers are mostly seen as an annoyance. • Safety • Learning • Testing is just a job. ‘Anyone can do the testing’ • No respect or support from management • Acceptance • Physiological • "What a man can be, he must be.“

19. What affects your movement between levels?

20. Where are you?

21. Thank You Stephen Janaway Test Manager Net-a-Porter Group • www.stephenjanaway.co.uk • @stephenjanaway http://www.net-a-porter.com/careers