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Computer Care

Tuesday, September 22, 2009. Computer Care. Overview. Cleaning Advice Hard Drive Maintenance What to Avoid Hardware Issues (if time permits). Cleaning - Tablet Care Info. Monitor Keyboard Touchpad Mouse. What to Avoid. Bumps and Drops Excessive Heat Dust Magnetism

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Computer Care

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  1. Tuesday, September 22, 2009 Computer Care

  2. Overview • Cleaning Advice • Hard Drive Maintenance • What to Avoid • Hardware Issues (if time permits)

  3. Cleaning - Tablet Care Info • Monitor • Keyboard • Touchpad • Mouse

  4. What to Avoid • Bumps and Drops • Excessive Heat • Dust • Magnetism • Stray Electromagnetism • Power Surges • Water and Corrosive Agents

  5. Hard Drive Maintenance • Defrag your Hard Drive • Monitor your Hard Drive Space • Use the Disk Cleanup Tool • Delete Temporary Internet Files / Cookies • Monitor your Antivirus Software • BACKUP YOUR DATA!!! • Know When to Use “System Restore”

  6. Disk Defragmenter • What? • A program built into your computer that reorganizes your files so that there are fewer fragments • Why? • It can help your computer run faster • When? • Once a month is a good practice for someone with average computer use

  7. Disk Defragmenter • How? • Close all running programs • Start button  All Programs, Accessories, System Tools, and Disk Defragmenter • You can defrag other drives – like a thumb drive or floppy disk

  8. Check Your HD Space • Right mouse button click on your Hard Disk Drive Properties

  9. Disk Cleanup • Start  All Programs Accessories System Tools  Disk Cleanup

  10. Deleting Cookies • What? • A cookie is a file that is saved on your computer when browse certain web sites. • Why? • To personalize information (like on My Yahoo) • To help with on-line sales/services (like on Amazon or eBay) • Keeping site content fresh and relevant to the user's interests • To help with quick logins on your favorite sites • When? • Depends on your internet usage

  11. Deleting Cookies Internet Explorer: Tools  Internet Options  General  Delete… Delete cookies… Click Here!

  12. Fighting Viruses • What antivirus is on our computers? • AVG • Updates automatically • Scan on your own schedule

  13. Back Up Your Data • Options: • External Hard Drive • CD/DVD • USB Memory Device • Your folder on the server (Go to “My Computer” to access it.)

  14. Keep Your Files Organized • Try to keep your desktop clean • Try to have major folders for files and subfolders if need be • E-mails can be organized too

  15. Pop Up Blockers • Windows XP has a pop-up blocker built in, you don’t need another (i.e. the Yahoo toolbar and the Google toolbar are NOT needed)

  16. Remove Programs You Installed But Don’t Need • BE CAREFUL WITH THIS ONE! • Start  Control Panels  Add or Remove Programs • Note: There may be programs on your computer that you're not directly using but are important. If you're not sure what a program does, it's wise not to remove it until you're sure it's something you do not need.

  17. “Oh no! I messed up my machine!” • Rolling back the machine • Start All Programs Accessories System Tools System Restore

  18. Hardware Issues • Printing issues (All the printers!) • DVD/CD issues • Battery issues • Connectivity issues • Common Software issues • Keyboard issues • LCD Projector issues • New Thumb Drive issues

  19. Where’s My Printout! • If your print out doesn't show up, check these things: • Are you logged on to the network? • Is the printer plugged in and turned on? • Does the printer need paper or ink? • Did you print to the right printer? Do not keep telling it to print. Each time you tell it to print it is probably printing somewhere.

  20. “I can’t back up my work.” • Make sure the drive is in all of the way • Make sure it is a usable CD • Make sure the CD is fully depressed in the tray (You should hear it click into the tray.)

  21. Is my battery charged? Push the battery check button to tell what fraction of your batter power is left. If every other light lights up, your battery may need to be replaced. Take it to the IT Helpdesk. . . . . .

  22. Common Connectivity Issues • Logon issues • If you cannot login in properly when you turn on your computer, log into “Windows” and make sure your connectivity is good. • Then: • Right mouse button click on the red “N” at the lower right part of the screen 2. Pick “Netware Login…” 3. Type in your password

  23. Common Connectivity Issues • What’s good connectivity? • Hover over wireless adapter icon for wireless signal strength • Issue? Try a right mouse button click on your wireless networkicon and pick “repair.”

  24. Missing Server Folders • Your personal folder on the server and group folders should be mapped to “My Computer” • If you don’t see them, try logging in again • If you still don’t see them, see the ITHelpDesk

  25. Common Software Issues • Don’t keep clicking on a program if it does not open. • GroupWise • Will not open and apparently not responding • click ctrl + alt + delete • Task manager • Processes, find groupwise.exe and tell it to “end process”

  26. Other Issues • Keyboard issues • LCD Projector issues • New Thumb Drive issues • Slow machine • Stickers

  27. Support Personnel How Do I? • Academic Tech • Learning Community Tech Coaches • US – Dino • MSG – Angie • KH – Holly • PRI / LS – Judy Please fix… • Information Tech • IT Help Desk • Email ithelpdesk@ashmi.org • Call 224 • In-person visit • Mark • Kurt

  28. Questions.

  29. Back up! Don’t forget to…

  30. Sources • Windows XP Maintain your system • PC Maintenance, Computer Maintenance - PC Servicing – Cleaning

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