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2011 Earthquake Lessons Learned

2011 Earthquake Lessons Learned

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2011 Earthquake Lessons Learned

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  1. 2011 Earthquake Lessons Learned Are You Ready for the First Hour?

  2. Matt Smith Director of Security Monday Properties (703) 558-7408

  3. Monday Properties VA • Nine (9) high-rise office buildings in Rosslyn. Additional 35-story building under construction, 1812 N. Moore Street. DC • Coast Guard HQ’s NY • Four (4) high-rise office buildings in Midtown Manhattan.

  4. Monday Properties Portfolio 1000/1100 Wilson Blvd. 31 Stories 230 Park Avenue 39 Stories

  5. August 23, 2011Tuesday @ 1:51 pm

  6. Monday Properties Response - The first hour • Confirmed earthquake/sought additional information • Brainstormed with staff • Developed response • Assessed • Communicated with staff/tenants/corporate • Implemented protocol • Deployed staff • Assessed • Gave all clear

  7. Priorities During Emergencies • Preservation of life • Preservation of property • Resumption of communications with tenants and stakeholders • Restoration of operations

  8. Assess • Potential Fires • Hazmat spills • Gas lines • Steam lines • Structural integrity of building • Fire/life safety systems and equipment

  9. What worked well? • Staff did not panic • TV updates • Key staff in close proximity • Assessed quickly • Did not evacuate • Send Word Now • Communication devices • After-Action debriefing

  10. Send Word Now message sent at 2:02 pm It has been reported across the wire service that a 5.8 earthquake was felt in the VA area around 1:50pm. At this time there has been no reported damage to any of our properties. We are continuing to monitor the situation with authorities. Per Monday Properties policy will not be evacuating the premises, however you may choose to follow your company emergency procedures.

  11. What didn’t work well? • Cell phones jammed • No local police or fire response • Self-evacuation • Stood outside building • Communication with neighbors • Emergency Action Plan • Command/Control

  12. Lessons Learned • Develop Emergency Action Plan • Train staff/tenants • Practice • Communications • Staff/Tenant/Corporate • Designate Command Post • Systems • HVAC • Elevators

  13. Lessons Learned (Continued) • Self-evacuations • Information flow • Consistency in messaging • Accountability • Ensure staff easily identifiable • Your on your own • Close loop

  14. After-Action Follow-up • PA • SWN • Standardized templates • PTT • Radios • Label Stairwells • Staff badges • Semi-Annual Evacuation Drills • Tenant Handbooks (Electronic)

  15. What should you do?

  16. What do during an Earthquake while inside • DROP to the ground; take COVER by getting under a sturdy table or other piece of furniture; and HOLD ON until the shaking stops. • Stay away from glass, windows, outside doors and walls, and anything that could fall, such as lighting fixtures or furniture. • Do not use a doorway except if you know it is a strongly supported, load-bearing doorway and it is close to you. • Stay inside until the shaking stops and it is safe to go outside. Do not exit a building during the shaking. • DO NOT use the elevators. • Be aware that the electricity may go out or the sprinkler systems or fire alarms may turn on.

  17. Monday Properties Fire Evacuation & Emergency Action Plan Earthquakes IMMEDIATE ACTION All Building Occupants (Property Staff, Tenants and Visitors) Note: Many injuries during an earthquake are experienced during lateral movement by individuals during the tremors. Any movement to a safe area should be completed as quickly as possible • Move away from exterior windows and seek shelter in the core of the building (elevator lobby, interior stairwell), sit with your back against an inside wall, lean forward, and cover your head and neck with your hands OR get underneath a desk, table, or other sturdy object and hold on • DO NOT use elevators • DO NOT use your telephone, except for a medical or fire emergency because you could tie up the lines needed for emergency response • IF YOU DECIDE TO EVACUATE, move away from the building into an open area. Do not stand under a bridge, overhead structure or power lines Property Emergency Response Team If possible and safe to do so, recall the elevators From the Monday Properties Fire Evacuation & Emergency Action Plan. Reference for this section:

  18. Monday Properties Fire Evacuation & Emergency Action Plan Earthquakes POST INCIDENT ACTION All Building Occupants (Property Staff, Tenants and Visitors) • Stay indoors until the shaking has stopped and you are sure exiting is safe • If you become trapped in debris: • Do not light a match • Do not move about or kick up dust • Cover your mouth with handkerchief or clothing • Tap on a pipe or wall so rescuers can locate you. Use a whistle if you have one. Shout only as a last resort, as shouting can cause you to inhale dangerous amounts of dust • Check office systems and structural integrity and report to Property Manager if any deficiencies • Establish accountability of employees and notify Property Manager Property Emergency Response Team • Check all building systems and potential hazards such as fire, damage to utilities, leaking gas, chemical spills, falling hazards during aftershocks, and obvious structural damage • Make all building announcement re: status of building. Follow up with group email and Send Word Now message, informing tenants of status of building • As soon as possible and when safe, contact tenant points of contact re: accountability of their personnel From the Monday Properties Fire Evacuation & Emergency Action Plan. Reference for this section:

  19. Questions?