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Resolving Conflicts and Preventing Violence. Melissa Amos BaDonna Funches Jolie Martin. Group 4 Chapter 14 Lesson 1 and 2. Grade: 9 th Ages: 13-15. Self Test!. Serious Violent Crime Rate in U.S. Schools. Rate Per 1,000 Students Ages 12-18.
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Resolving Conflicts and Preventing Violence Melissa Amos BaDonna Funches Jolie Martin
Group 4 Chapter 14 Lesson 1 and 2 Grade: 9th Ages: 13-15
Serious Violent Crime Rate in U.S. Schools Rate Per 1,000 Students Ages 12-18
Types of Conflicts Definition of Conflict Interpersonal Internal
How Conflicts Build • Jealousy • Loyalty • Space • Power • Property • Authority
Recognizing Conflicts Physical warning signs • Knot in stomach • Fast heart rate • Lump in throat • Cold and sweating palms • Surge of energy • Confrontational body language
Recognizing Conflict Emotional warning signs • Feeling concern • Getting defensive • Wanting to cry, lash out or escape • Not feeling valued
Responding to Conflicts • Personal health and safety primary concern • Walking away
ConflictResolution Skills “Whenever you’re in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude.” ~William James
3C’s of Conflict Resolution • Communication • Cooperation • Compromise
3 R’s of Conflict Resolution Respect Rights Responsibility
Tolerance • More tolerance, less conflict. • Accept others differences. • Let people be themselves.
Negotiation • The issue is important to you. • Check your facts • Remember, goal is a solution. • Rehearse.
Conflict Resolution Steps 1.Choose a time and place conducive to working out problems 2.Work together at a solution 3. Keep an open mind
Conflict Resolution Steps 4.Be flexible 5.Take responsibility for your actions and role in the conflict 6.Give the person an “out”
Peer Mediation Ground Rules • Solve the problem • Tell the truth • Listen without interrupting • Be respectful • Take responsibility for carrying out the agreement • Keep the situation confidential
Peer Mediator’s Tasks • Set up ground rules • Find a neutral location • Confidentiality • Let each side explain their side of story • Clarify points • Sign an agreement
Discussion 1. Could this situation been handled better? 2. Did they use the 3 R’s of conflict resolution? 3. Looking at the six conflict resolution steps, what could they have done differently?
Community Resources Jacksonville’s Children’s Commission 126 Church Street, Suite 201 Jacksonville, Florida 32202 (904) 630-3647 Conflict Resolution/Peer Mediation Project P.O. Box 117050 G315 Norman Hall University of Florida Gainesville, FL 32611-7050 (352) 392-0726, ext. 281
References Conflict Resolution/Peer MediationProject. (1996) Resolving Conflict through Peer Mediation - Student Workbook, Teacher’s Edition. University of Florida. Kreidler, William, J. (1997) Conflict Resolution in the Middle School: A Curriculum and Teaching Guide. Cambridge, MA: Educators for Social Responsibility.
References Merki, M. B., & Merki, D. (1999). Resolving conflicts and preventing violence. Glencoe health: A guide to wellness. (pp313-337).Woodland Hills, CA: Glencoe/McGraw-Hill. National Youth Violence Prevention Resource Center. (2002). Facts for teens: Conflict resolution. Retrieved September 29, 2004 from http://www.safeyouth.org/scripts/teens/conflict.asp