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Integrating CRM with WhatsApp bots

The CRM and WhatsApp bot integrations are barely two pillars of a new era in customer engagement. Whereas customer data plus instant messaging speed up brands to react swiftly, friendly, and with relevancies to consumers, these cases make the difference. Never would customers sit and waste time while getting basic options for answers since CRM-enabled bots know their histories, preferences, and behavior. This is not automation. It is more like an intelligent almost-human conversation, taking the whole support process deep into an uninterrupted experience. The present time comes with the labor

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Integrating CRM with WhatsApp bots

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