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Place Survey

Place Survey. Findings for Devon. What is the Place Survey?. National survey, but conducted by local authorities Conducted in the autumn of 2008 Published in June 2009 1,100+ per district Provides 18 Local Area Agreement ‘National Indicators’ for Comprehensive Area Assessment.

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Place Survey

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  1. Place Survey Findings for Devon

  2. What is the Place Survey? • National survey, but conducted by local authorities • Conducted in the autumn of 2008 • Published in June 2009 • 1,100+ per district • Provides 18 Local Area Agreement ‘National Indicators’ for Comprehensive Area Assessment

  3. What doesn’t it tell us • People under 18 • Recent changes (continued recession, MPs’ expenses…) • Neighbourhood or minority detail

  4. National map of dissatisfaction

  5. Devon in the league out of 326Local Authorities including;Districts, Unitary Authorities, Met Boroughs, London Boroughs & County Council

  6. Devon in the league out of 152lower tier authorities including;Unitary Authorities, Met Boroughs, London Boroughs & County Councils

  7. Devon in the league out of 152lower tier authorities including;Unitary Authorities, Met Boroughs, London Boroughs & County Councils

  8. Happier with place than council Unitary authorities, London & metropolitan boroughs District councils Satisfaction with local area Satisfaction with district/unitary council Satisfaction with county council

  9. Satisfaction: Place and Council

  10. With your local area With Devon County Council 0% 50% 100% Satisfaction With your local area With Devon County Council 0% 50% 100%

  11. So what explains the patterns of satisfaction?

  12. ASB Perception is about right… 25% Ilfracombe Bideford/ Northam 20% Teignmouth Dawlish Cullompton Tiverton 15% Barnstaple Honiton Dartmouth Exeter % thinking ASB is a problem in their area Totnes South Molton Exmouth Seaton Newton Abbot & Lynton/ Lynmouth 10% Axminster Braunton Kingsteignton Kingsbridge Great Torrington Tavistock Ashburton/ Buckfastleigh Sidmouth Okehampton Holsworthy Ivybridge Crediton 5% Ottery St Mary Moretonhampstead 0% 0 10 20 30 40 50 60 ASB incidents per 1000 people

  13. What’s important to the public?

  14. Important vs. needs improving Activities for teenagers Road and pavement repairs Affordable decent housing Race relations Health services Health services Access to nature Race relations

  15. 2003 2006 2008 Affordable decent housing Affordable decent housing Activities for teenagers Wage levels & cost of living Activities for teenagers Road & pavement repairs Public transport Wage levels & cost of living The level of traffic congestion The level of traffic congestion The level of traffic congestion Affordable decent housing What still needs improving?

  16. What needs improving for...

  17. What needs improving for...

  18. What needs improving for...

  19. Ilfracombe Activities for teenagers Braunton Affordable decent housing Barnstaple Job prospects South Molton Bideford & Northam Public transport Tiverton Road and pavement repairs Honiton The level of traffic congestion Holsworthy Honiton Crediton Axminster Ottery St Mary Wage levels and cost of living Okehampton Exeter Seaton Sidmouth Exmouth Moretonhampstead Dawlish Tavistock Newton Abbot Ashbuton & Buckfastleigh Teignmouth Totnes Ivybridge Dartmouth Kingsbridge What needs improving where? Lynton & Lynmouth Great Torrington

  20. What needs improving?

  21. Is there a community effect?

  22. Average household income Satisfied with local area

  23. Ottery St Mary Totnes Ottery St Mary Totnes Holsworthy Cullompton Holsworthy Cullompton Satisfaction - predicted vs actual

  24. What can we do to keep the customer satisfied?

  25. % that feel they can influence decisions Satisfied with Devon CC Up to 35% 15% - 20% 36% - 40% 21% - 25% 41% - 45% 46% - 50% 26% - 30% Over 50% 31% - 35% 36% - 40% Enable people to have influence…

  26. Questions? consultation@devon.gov.uk Or Use the post-it notes

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