What is an (LXP) Learning experience platform?

1. What is an (LXP) Learning Experience Platform?

2. Introduction If you have Spotify or Netflix for a personalized experience of entertainment, you should have a platform that personalizes your learning as well, right? A learning experience platform, abbreviated as LXP, is a platform that provides a personalized, social online learning experience for users by consolidating multiple learning resources at a single place. It is generally used by large enterprises for their employees. A LXP involves multiple features from multiple technologies to create a holistic learning platform. It looks a lot like YouTube or Netflix. It is truly a content-delivery system.

3. Introduction LXP makes the modern content easy to search and consume. Sometimes it is confused as the LMS (Learning Management System), but even though there are a lot of similar features, there are certain significant differences. LMS is Administrator-driven whereas LXP is User-Driven. Moreover, it is an Open platform, unlike LMS which is a Closed platform. LXP has a dynamic interface, which again gives LXP a more competitive edge over the static-interface LMS. Let us look at some more benefits of having an LXP in the next section.

4. Learning Experience Platform (LXP) Benefits: User-Driven One of the major advantages of having a LXP is that the employees or the users can select their own learning resources. They can also upload their own content on the platform so that other users can also learn, share, add to and become a part of the platform i.e. LXP is an open platform. This personalization helps to connect with the consumers and encourages them to use the platform. It also helps in consumer-retention by identifying potential leaders & subject matter experts and increasing collaboration among users.

5. Learning Experience Platform (LXP) Benefits: Dynamic, Flexible and Diverse LXP helps in adapting to the technological updates that the employees need to be updated with on a day-to-day basis without delay because there is no interference from the administrators. Thus, it extends learning opportunities for the users. The users can learn anything on a LXP from anywhere at any time of the day. To add to this, LXP learning is also available on mobile. Thus, users don’t have to wait for a Monday morning to get back to their lessons. They can also learn from the comfort of their homes. They are also diverse, since they can accommodate any type of content (blogs, videos, podcasts, images) for any kind of topics that the users want to learn.

6. Learning Experience Platform (LXP) Benefits: Easy to track The employees and their managers, both of them can keep track of an employee’s progress and also helps to analyze the capabilities and interest areas of personnel. With LXP, users can also showcase their skill or knowledge that they have learnt, making it easier for them to engage and participate. Thus, LXP gives its users the full control over their learning experience, from offering a variety of courses, to creating or adding their own content, sharing the learning with their peers, tracking and analyzing their progress and showcase their skills.

7. Who uses a (LXP) Learning experience platform? • Large enterprises mostly purchase learning experience platforms for the skill development of their employees. The users of a typical LXP include: • Senior executives & managers: • They are the administrators who work with the software provider to customize and deploy the LXP in the organization. • Executives & managers: • They use LXP to track the progress and learning of the employees working under them. They also keep looking for opportunities to provide coaching and guidance to their employees. • Learning & Development staff: • They also keep tracking the progress of the employees which helps them to analyze the impact of the LXP in their organization.

8. Learning Experience Platform (LXP) Features The three main learning experience platform features are as follows: Content Creation & Curation: LXP can support user-generated content or UGC which means users can create content like posts and lessons. Users can also curate content, whether their own content or from third-party platforms and they can also share the content with their peers. Recommendations: They can be categorized as: Skill-based where user can choose a learning path on according to the skills they want to have, Usage-based where the content that has been used/viewed the maximum number of times is recommended and AI-based where content is searched and it is determined what the content is trying to teach people an recommendations are provided on the basis of content and level of expertise.

9. Learning Experience Platform (LXP) Features Variety of Content: They involve hyperlinks, images, videos, texts etc and other people can engage with this content and drop their ratings and comments as well. LXP can also find and organize third-party content from the web and provide personalized recommendations to the users (similar to Netflix and Spotify).

10. Best examples of how businesses are using (LXP) Learning experience software? Cineplex: The leading Canadian entertainment & media company wanted their employees to feel that they were supported in their career path and goals. They used the learning experience vendor called Docebo to develop “The Cineplex Academy”, with more than 300 unique courses and 140 learning plans for the employees created & assigned on the basis of roles and associated tasks. On an average, there are 1,900 users on this platform and 23 minutes session length per user. Commvault: A global leader in enterprise backup, recovery, archive and the cloud faced challenges in skill development and employee retention. They transitioned from a “performance review process” to an “unlocking potential mindset”. Commvault used a learning experience platform vendor called Cornerstone that used compliance training as well as links to search for other courses. By employing a learning experience platform, managers were able to connect with their employees better, continuous learning and performance management was enhanced, and development planning was simplified.

11. Best examples of how businesses are using (LXP) Learning experience software? Hyatt: A hospitality service provider with a commitment to its customers, Hyatt is equally committed to its associates also. But performance management was a challenge that remained with a lot of difficulties in manual talent management systems. Hyatt dealt with this challenge by using a LXP in which they created a career resume & preferences option, created a “People Finder Report” to find high potential associates for new positions. The outcome was: they saw a 53% increase in movement, better understanding of opportunities and people felt they had more options in their career. Cannon: In search for a SaaS based talent management platform, document and information management services, 3D printing and mixed reality technologies as well as medical imaging solutions provider Cannon adopted a LXP that integrated employee lifecycle at a single place. It helped 60% of the employees to connect more with the company and created an active internal pipeline.

12. Setting up a (LXP) Learning experience platform for your business • Before setting up a LXP for a business, one has to select a particular LXP. Choosing an LXP for a business can be done on the basis of the answers to the following questions: • Should the platform support independent on-demand learning (one centralized management system for all learning activities) or facilitate social learning (the one where participants can collaborate and learn throughout the course of the program)? • Is it a repeatable program or a unique program for each type of skill-set? This one will help you identify whether you actually need an LXP for your business or a traditional LMS will suffice. • Are learning programs online or include in-person sessions (virtual/physical or both)? • What are the technical skills that the participants possess? • After selecting the best learning experience platform for your business for your business, here are the steps to set it up:

13. Setting up a (LXP) Learning experience platform for your business Build a core and extended team: It should constitute of the people involved in the decision-making process of the LXP (the “administrators”) and the people responsible for executing the LXP in the organization. The functional roles in the team can be divided into – the team leader, project manager, training administrator, and e-learning specialist. Planning & Configuring: It includes the kind of platform that needs to be used and deciding the results or motives of using the LXP. SaaS or Cloud based platforms need nearly 3 months for full execution. The objectives of the LXP include deciding the content on the basis of roles, skills, requirements, security etc.

14. Setting up a (LXP) Learning experience platform for your business Integrating & Testing: The LXP needs to be easily integrated with the existing software in the organization and a beta-test (by the extended team) helps in understanding the characteristics of the LXP better and improving it before the final launch. After all the changes and improvements are inculcated, the LXP is ready-to-use by the entire team. LXP is truly the hope of learning & development and this opportunity will be utilized by the businesses of the future. If you are planning to deploy a one, here's a list of the 10 Best (LXP) Learning Experience Platform of the year.

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