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The Exchange in Brief Darrin Rogers Chief Facility Manager, Pacific Region

The Exchange in Brief Darrin Rogers Chief Facility Manager, Pacific Region. Who We Are. The New Exchange. Our Leadership . The Board of Directors. Commander MG Bruce Casella. Chief Operating Officer Michael Howard. Deputy Commander BG Francis Hendricks.

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The Exchange in Brief Darrin Rogers Chief Facility Manager, Pacific Region

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  1. The Exchange in BriefDarrin RogersChief Facility Manager, Pacific Region

  2. Who We Are The New Exchange

  3. Our Leadership The Board of Directors Commander MG Bruce Casella Chief Operating Officer Michael Howard Deputy CommanderBG Francis Hendricks

  4. Exchange Pacific Region ALASKA KOREA HAWAII GUAM JAPAN KWAJALEIN OKINAWA Sr Enlisted Advisor Vice President SGM James Pigford USA David Gentry Senior Vice President Commander Karin Duncan Col Mark White USAF

  5. Our Mission and Operations

  6. Vision, Mission Vision • To be our Customers’ First Choice Mission • It is the dual enduring Mission of the Army Air Force Exchange Service to provide quality merchandise and services to its customers at competitively low prices and to generate earnings which provide a dividend to support Morale, Welfare and Recreation (MWR) programs

  7. Exchange Budget – Who pays? • MWR Dividends • Civilian Salaries • Store Inventories • Utilities • Capital Investments • Store Improvements • Vehicles • Distribution • Operations 2% Tax Dollars • Military Salaries • Overseas Shipping • Overseas Utilities • Military Phone Operations • OEF Support (2%) 7 98% Exchange Dollars

  8. You Save…

  9. Offers You More! MILITARY STAR® 10% Off First Day’s Purchases Free Standard Shipping* Competitive Interest Rate Exclusive Promotions Gasoline Discounts No Annual/No Late Payment Fees Exclusive Deployment Policy Customer Service 24/7 Helping build credit

  10. MILITARY STAR®TAKES A BITE OUT OF GAS • PLUS! Watch for periodic promotions with even more savings! SAVE 5¢ per Gallon of Gas purchased using your MIILITARY STAR® Card

  11. We Give Back

  12. 2010 Pacific Dividend Distribution Army $9.5 Million Air Force $9.3 Million Marines $16.3 Million Navy $0.5 Million Total 2010 Pacific Region Contributions: $35.7 Million World Wide $253.6 Million to MWR

  13. MWR/Services Dividends

  14. In addition to funding MWR/Services programs, Exchange earnings are used to build new stores or renovate existing facilities Funds to build these new or replacement facilities come almost entirely from the sale of merchandise and services EXCHANGE Dividends – Capital Improvements Alaska Alaska Guam Okinawa Japan Japan

  15. What We Offer Bringing “Home” to You

  16. The Exchange offers you… • Main Stores • Express Stores (Shoppettes) • Military Clothing Stores • Theaters • Car Care Centers • Gas Stations • Fast Food Restaurants • Barber/Beauty/Spas/Nail Salons • Laundry Dry Cleaning • Furniture Stores • Box Office Videos • Vendors/Concessions • Flower Shops • Optical/Optometry

  17. The Exchange Food Operations

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