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A Vision of the Future Of Macroergonomics

A Vision of the Future Of Macroergonomics. Klaus J. Zink University of kaiserslautern (Germany) 이 봉 왕. Introduction. Macroergonomics is one of the younger “ disciplines ” of ergonomics. Recent Definitions of Macroergonomics – and Some remarks.

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A Vision of the Future Of Macroergonomics

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  1. A Vision of the FutureOf Macroergonomics Klaus J. Zink University of kaiserslautern (Germany) 이 봉 왕

  2. Introduction • Macroergonomics is one of the younger “disciplines” of ergonomics

  3. Recent Definitions of Macroergonomics –and Some remarks • The discipline of human factors/ergonomics can be understood as human system interface design • The Subdiscipline of macroergonomics as human organization interface design • IEA • IEA (Organizational Ergonomics) • The (macro-)ergonomics is also related to industrial policy or society as a whole

  4. The future of work and the future of ergonomics • Shareholder-value-oriented Complexity of problems Not only the integration of different disciplines but also multidimensional target formulation • A Memorandum; Page 350

  5. Developments in organizational design and management • TQM (Total Quality Management) • A Management approach of an organization  centered on Quality • Stakeholder orientation • The EFQM Excellence Model • Balanced Scorecard • Recent developments in organization theory • Ulrich’s Three management dimension : Normative, Strategic, Operative tasks

  6. Developments in organizational design and management • St. Gallen model • Sociotechnical systems approach • Deployed in a three-step process • Harmonizing the different dimensions • A Basic fit, a Vertical fit, a Horizontal fit • Sufficient to describe the theoretical frame of a holistic management concept

  7. Macroergonomics as stakeholder-oriented, human-system interface design • Stakeholder orientation • Economic survival depends on customer orientation • Employee orientation is a traditional field of ergonomics • Society is another important stakeholder • Promoting Stakeholders  promote the shareholders • We can find many examples in which ergonomics can support and optimize the human-system interface design • Macroergonomics and customers • Macroergonomics and employees • Macroergonomics and society • Macroergonomics and shareholders

  8. Some concluding remarks • A growing shareholder value orientation in companies challenges macroergonomics to consider these tendencies for the future • As the environments of organizations become complex  Need comprehensive problem-solving approaches

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