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Building Blocks for Success HR Management Basics for the Pharmacy

Building Blocks for Success HR Management Basics for the Pharmacy. Patricia A. Frame STRATEGIES FOR HUMAN RESOURCES. Building Blocks for Success. We will cover: WOW! Hiring Retention Tactics Bad Endings. #NCPA13. Building Blocks for Success. Your Culture: Critical to Success.

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Building Blocks for Success HR Management Basics for the Pharmacy

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  1. Building Blocks for SuccessHR Management Basics for the Pharmacy Patricia A. Frame STRATEGIES FOR HUMAN RESOURCES

  2. Building Blocks for Success We will cover: WOW! Hiring Retention Tactics Bad Endings #NCPA13

  3. Building Blocks for Success Your Culture: Critical to Success

  4. Building Blocks for Success Exercise: What is Your Culture?

  5. Building Blocks for Success BUILDING BLOCK 1 - WOW! HIRING

  6. Building Blocks for Success BUILDING BLOCK 1 - WOW! HIRING Why - Options - What

  7. Building Blocks for Success BUILDING BLOCK 1 - WOW! HIRING WOW! Step 1: Why

  8. Building Blocks for Success BUILDING BLOCK 1 - WOW! HIRING  WOW! Step 1: Why Why are you hiring?

  9. Building Blocks for Success BUILDING BLOCK 1 - WOW! HIRING  WOW! Step 1: Why Why work for you?

  10. Building Blocks for Success BUILDING BLOCK 1 - WOW! HIRING WOW! Step 2: Options

  11. Building Blocks for Success Exercise: Write an Ad

  12. Building Blocks for Success BUILDING BLOCK 1 - WOW! HIRING  WOW! Step 3: What Attract, Assess & Select the right person

  13. Building Blocks for Success BUILDING BLOCK 1 - WOW! HIRING  WOW! Step 3: What Attract the Right Candidates

  14. Building Blocks for Success BUILDING BLOCK 1 - WOW! HIRING WOW! Step 3: What Attract the Right Candidates Company Story

  15. Building Blocks for Success BUILDING BLOCK 1 - WOW! HIRING WOW! Step 3: What Attract the Right Candidates Job Challenges

  16. Building Blocks for Success BUILDING BLOCK 1 - WOW! HIRING WOW! Step 3: What Attract the Right Candidates Expected Results

  17. Building Blocks for Success BUILDING BLOCK 1 - WOW! HIRING WOW! Step 3: What Assess Applicants

  18. Building Blocks for Success BUILDING BLOCK 1 - WOW! HIRING WOW! Step 3: What Assess Applicants Process

  19. Building Blocks for Success BUILDING BLOCK 1 - WOW! HIRING WOW! Step 3: What Assess Applicants Behavior-based questions

  20. Building Blocks for Success BUILDING BLOCK 1 - WOW! HIRING WOW! Step 3: What Select the Best

  21. Building Blocks for Success BUILDING BLOCK 1 - WOW! HIRING WOW! Step 3: What Select the Best Can-Will-Fit

  22. Building Blocks for Success BUILDING BLOCK 1 - WOW! HIRING WOW! Step 3: What Select the Best Checking Background

  23. Building Blocks for Success BUILDING BLOCK 2 – RETENTION

  24. Building Blocks for Success Orientation for Productivity & Success

  25. Building Blocks for Success BUILDING BLOCK 2 - RETENTION Communications Too much is never enough . . .

  26. Building Blocks for Success BUILDING BLOCK 2 - RETENTION Regular Feedback on Performance “Never mistake activity for achievement.” John Wooden

  27. Building Blocks for Success BUILDING BLOCK 2 - RETENTION Common Employee Management Mistakes

  28. Building Blocks for Success BUILDING BLOCK 2 - RETENTION Common Employee Management Mistakes Do as I say, not as I do

  29. Building Blocks for Success BUILDING BLOCK 2 - RETENTION Common Employee Management Mistakes Failure to delegate effectively

  30. Building Blocks for Success BUILDING BLOCK 2 - RETENTION Common Employee Management Mistakes Retention of poor performers

  31. Building Blocks for Success BUILDING BLOCK 3 – BAD ENDINGS

  32. Building Blocks for Success BUILDING BLOCK 3 – BAD ENDINGS Reducing Risk Turn-around poor performance

  33. Building Blocks for Success BUILDING BLOCK 3 – BAD ENDINGS Reducing Risk Document problem behavior and actions

  34. Building Blocks for Success BUILDING BLOCK 3 – BAD ENDINGS Reducing Risk Fire quickly but not in haste

  35. Building Blocks for Success In Sum:  “The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.” Tom Peters

  36. Building Blocks for Success Patricia A. Frame Human Capital Management ConsultantStrategies for Human Resources  Patricia@SHRinsight.comhttp://www.linkedin.com/in/patriciaframeTwitter: @2Patra Strategies for Human Resources is a women, veteran-owned business.

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