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Learn about the types of change, steps in the change process, factors influencing change, PESTEL analysis, leadership of change, and strategies for managing change. Explore the dynamics of driving and restraining forces, organizational culture, and stages of transition.
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Managing Change Stuart Gray
3 types of change • Size and Speed • Routine, Improvement, Innovative • Planned and Reactive
Types of Change • Routine • Improvement • Innovative
Recognising Establish Goals Diagnosis Planning Implementing Evaluation Steps in Change
The Need for Change Organisational structure/design - e.g. Job Design Operations and Technology - e.g. Work Processes People - e.g. Abilities/skills
PESTEL ¨ Political ¨ Economic ¨ Social ¨ Technological ¨ Ecological ¨ Legal
Change areas THE COMPANY Products & People Services Facilities Finance Marketing
Force Field Analysis Driving Forces Restraining Forces From individuals Habit Fear of loss Power/status Fear of uncertainty From the organisation Structure Procedures Limited resources Technology Information explosion Market competition Turbulence Socio political changes
SEGMENTALIST Past Meetings Winners /Losers Reductionist Reactionary Nonreflective Closed INTEGRATIVE Future Teams Confronting Holistic Proactive Reflective Open Organisation Culture
3 Phases of Change • Unfreezing • Moving • Re-freezing
YOUR SELF ESTEEM 4. Acceptance of Reality/ Letting Go START OF TRANSITION TIME TRANSITION IS OVER Stages of Transition HIGH 7. Internalisation 6. Search for Meaning 2. Denial 3. Depression 1. Numbness 5. Testing LOW