Promoting patient care through effective patient flow System wide implementation

Promoting patient care through effective patient flow System wide implementation January – July 2005

Introduction This guide is for Health Services to assist with key innovations which will make organisational wide improvements for patient access. It has been designed to highlight the key innovations which will promote and improve patient access. The toolkit has been formatted as a check list, to enable a planned, system-wide implementation of improvements between January and June 2005. Additional resources to support the innovations are available in the Patient Flow Change Package. For further information on the Patient Flow Collaborative, please visit www.health.vic.gov.au/patientflow

Governance and vision

Emergency department

Length of stay

Bed management

Same day surgery

Waiting list management

Acknowledgements Jenny Bartlett Chief Clinical Advisor, Office of the Chief Clinical Advisor Lee Martin Manager, Clinical Innovation Agency Director, Patient Flow Collaborative Marcus Kennedy Clinical Lead, Patient Flow Collaborative Patient Flow Collaborative Team Rochelle Condon, Improvement Lead Ruth Smith, Improvement Lead Fiona Dickson, Improvement Lead John Walker, Communications and Logistics Lead Prue Beams, Data Analyst

Contacts Support to implement these system wide initiatives is available via the Patient Flow Collaborative team who can be contact via: Clinical Innovation Agency Email: cia@dhs.vic.gov.au Phone: 9616 7022 Patient Flow Collaborative Team Lee Martin 9616 7859 Manager, Clinical Innovation Patient Flow Collaborative Director Rochelle Condon 9616 9026 Improvement Lead Ruth Smith 9616 9025 Improvement Lead Fiona Dickson 9616 9030 Improvement Lead Prue Beams 9616 7742 Data Consultant John Walker 9616 9037 Communications and Logistics Lead

Promoting patient care through effective patient flow System wide implementation

Promoting patient care through effective patient flow System wide implementation

Presentation Transcript

PATIENT CARE

Patient Flow Improving the Patient Experience

Patient Care

Patient Flow Unplugged:

Hospital-Wide Patient Flow

Patient Care Orientation

Patient Flow

Promoting the Patient Charter for TB Care

Patient Flow Scheduling

Patient-Centered Care:

Enhancing Patient Care in Advanced NSCLC Through Clinician-Patient Partnership

Patient Care

Patient Flow Collaborative

Patient Flow Indicators

Patient Portals Promoting Patient Centeredness While Enhancing Communication

SMV Patient Flow

Patient Flow Analysis

Patient Engagement through Patient Centered Goals

Whole System Patient Flow Improvement Programme

Whole System Patient Flow Improvement Programme

Patient Flow Management

Patient Flow Analysis