Normandale Center for Healing & Wholeness

1. Normandale Center for Healing & Wholeness

2. Center is a Community Resource 12 years and counting… • 501(c)(3) nonprofit • Church provides office space and classrooms • Open to all

3. Mission: To “walk with” seniors in transition and their family caregivers to support health in spirit, mind, and body

4. 5 part-time Staff & 100+ Volunteers make the Center work!

5. Core Service: Volunteer help Driver volunteers and volunteer care teams for errands

6. Core Service: Parish Nurse organizes Health education, wellness, screening & prevention

7. Core Service: Resource Coordination Information & referral includes one-on-one meetings with senior and his/her family to discuss options

8. Our 12 member Board of Directors guide and inspire . . .

9. From a Pilot with volunteers giving rides to 18 elders in 1998, the Center now serves over 540 people a year.

10. Grant funded collaborative project that started six years ago.

11. Organizations Add Value and Expertise

12. Our “Walking With” Model of Community-based Support Emerges Resource Coordination (I&R) Parish Nurse Support Organized Volunteer Support (includes rides) Older Adult & family members Education Prevention Pgrms/Scrning Cgvr Ed/Trng

13. Our Desired Impact Prevention and wellness Additional supports Better connections Informed choices

14. Our ownSenior Self-Assessment Tool helps begin the relationship and formalize our process of “walking with” elders.

16. Seniors learn about and make use of resources in the community

17. Screenings & Education enriched

18. Seniors make small changes due to participating in health education, balance classes, and other group learning Small changes can have a bigimpact!

19. Results: Seniors & Family Members • Higher awareness of strengths/capabilities • Greater confidence in knowledge about local services and how to connect to them • Evidence of prevention and planning ahead behaviors • Greater use of volunteer supports • RESULTS • Seniors & Family Members • Higher awareness of needs and strengths/capabilities • Greater confidence in knowledge about local services and how to connect • Evidence of improved prevention and planning behaviors • Greater use of volunteer supports • Collaborative Partners • Enhanced capacity to provide service to the community • Shared resources and information • More joint planning and hosting • New workshops and education • More volunteers • More proactive follow-up • Community • More people served • New sites of service • More coordination across organizations • Greater awareness of needs and options • RESULTS • Seniors & Family Members • Higher awareness of needs and strengths/capabilities • Greater confidence in knowledge about local services and how to connect • Evidence of improved prevention and planning behaviors • Greater use of volunteer supports • Collaborative Partners • Enhanced capacity to provide service to the community • Shared resources and information • More joint planning and hosting • New workshops and education • More volunteers • More proactive follow-up • Community • More people served • New sites of service • More coordination across organizations • Greater awareness of needs and options

20. Example: Fewer Falls Cost of one fall is expensive, both in healthcare dollars and in impairment of the older person

22. Fairview Crosstown & NormandaleProject 2009-2010 • 30-35 patients take part in the Center’s healthy aging courses • Participate in assessment, resource coordination • Connect to volunteers • Have senior and his/her adult children sign on to Partners in Care Electronic resource tool

23. NEW!Partners in Care E-Tool… An electronic resource that allows a senior orfamily member to create an action plan, find resources, learn about prevention and organize support. https://normandalepic.org

24. Partners in Care Resource Tool Features: Creates a tailored Assessment, Action Plan and Profile Communication Tool Personalized “Network of Care” Organizer Directory of Resources & Education https://normandalepic.org

27. https://normandalepic.org Each person has his/her own unique username and password. Every person must be connected to a senior called “Community Member” Username _____________ Password ___________

29. Menu My Information My Partners in Care My Assessment My Action Plan My Notes My Profile My Resources My Education Events

31. Partners in Care Resource Tool Feature: • Personalized “Partners in Care” • List of family members, caregivers, helpers, and emergency contacts • Agencies you choose to list can review personal profile to understand issues and respond more proactively to requests

32. My Partners in Care • Like social networkingconcept, but on a small scale and focused on maintaining independence and/or finding help • The family, friends, neighbors, yard-work person, home care provider, or others are “Partners” • Contact information – handy for family • Add to the list as desired

33. Partners in Care Resource Tool Features: Tailored Assessment, Action Plan and Profile • Each senior completes the personal Self-assessment • Responses generate an Action plan with suggested steps • Tool automatically creates a Profile of the person based on the assessment

34. My Assessment • Provides a snapshot of current status • Complete one once every 6-9 months or when there is significant change in condition • Supplements your own ideas and observations

36. 6 Categories of Focus + Goals • Nutrition, Sleep, Exercise • Living Arrangement • Activities of Daily Living • Health & Medical • Falls & Pain • Emotion & Feelings

37. Action Plan • Is automatically generated based on person’s responses to the assessment questions • Is based on Normandale’s actual experience in “walking with” elders and family members • Symbol of traffic light used to indicate areas of focus/concern and strengths

39. Partners in Care Resource Tool Features: • Communication • Senior, Family members, and Helpers can add a note to the Notes section • If listed in the “Partners in Care,” a staff member from an agency or other organization can also view the notes and see the person’s profile.

40. Partners in Care Resource Tool Features: • Education and Resource Directory • Direct connection to state’s database of resources • Educational materials to improve health, nutrition, exercise and independence

41. Resources Directly links to the state of Minnesota live database of over 37,000 resources (separate small window pops up on screen)

44. My Education Can open documents on the screen related to topics such as nutrition, falls prevention, transportation, etc.

46. Our Desired Impact Prevention and wellness Additional supports Better connections Informed choices

47. Project Timeframe • Project continues through end of 2010 • We hope every senior learns new things related to wellness and prevention • Looking for feedback on how the electronic resource tool has helped seniors and families (how it was used, suggestions for changes)

49. For More Information Contact: Deborah Paone Executive Director Normandale Center for Healing & Wholeness 952-929-1697 ext 45 deborah@normluth.org www.healing.normluth.org