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Burnout Why it happens and how to prevent it

Burnout Why it happens and how to prevent it. Camillo Zacchia, Ph.D . Psychologist April 15, 2013. Today’s outline. What is stress ? What is burnout? Is it depression? What’s the difference? What causes burnout? How do we deal with it ?.

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Burnout Why it happens and how to prevent it

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  1. BurnoutWhyithappens and how to preventit Camillo Zacchia, Ph.D. Psychologist April 15, 2013

  2. Today’s outline • What is stress? • What is burnout? • Is it depression? • What’s the difference? • What causes burnout? • How do we deal with it?

  3. Emotions are calls to action: They are the engines that drive us to act in ways that will protect us or contribute to our survival. Why do we have emotions?

  4. Are you stressed?

  5. What is stress? • Stress is any form of challenge to the person • It can be felt as anxiety when acute or as general tension when diffuse and chronic • When is something stressful? • Novelty • Unpredictability • Threat to the ego • Sense of control is lost

  6. A stressor by any other name… • No two people react the same way to a similar stressor • The stress response is an interaction between the challenge itself and the individual’s perception of his or her ability to respond to it.

  7. What is burnout? Loss of function at work (or in life???): (anxiety, frustration, sense of futility, agitation, fatigue, frustration, impatience, pessimism, loss of productivity, etc…) The term Burnout originally applied to workers in a helping profession (doctors, nurses…) Burnout is not a diagnosis. It is a popular term with no standard definition.

  8. What is Depression? • Depressed mood or loss of pleasure • Other indicators which may include: • Sleep problems • Trouble concentrating • Agitation • Fatigue • Recurrent thoughts of suicide or death • Changes in appetite • Feelings of worthlessness • Must last for more than two weeks and cause significant personal suffering or loss of function

  9. What’s the difference? • Burnout is a circumstance: • It can happen when depressed. • It can happen because of work conditions alone. • It is influenced by many of the personality factors that cause depression. • Depression is a mood state: • It can cause burnout • It can be caused by burnout • It is influenced by many of the personality factors that cause burnout • It can happen independently of working conditions

  10. Causes of Depression and Burnout • Causes can be biological, situational or psychological (or an interaction of all). • Biological (genetic predisposition, biochemical imbalance, innate temperament). • Situational (e.g., loss of loved one, job loss, debt, deadlines, workload) • Psychological (Personality traits that can be strengths and weaknesses depending on the circumstances)

  11. Biochemical factors Disease processes Events big and small Who we are and how we see things The world around us Moods such as depression  X Our upbringing and culture Innate temperament

  12. What causes burnout • We expect too much of ourselves (internally-generated pressures) • Others expect too much of us (externally-generated pressures) • It’s never good enough • Impostor syndrome • We don’t have what it takes

  13. Impostor syndrome (poor self-esteem) Internal pressures Missing skills (poor fit) External pressures Perfectionism (it’s never good enough)

  14. Stress What is it and how does it contribute to burnout? Number of responsibilities (i.e., challenges) How wehandlethem (i.e., mastery over challenges) Stress X =

  15. Internally-generated pressures Perfectionism (high standards) Lack of confidence Inability to recognize one’s limits Number of responsibilities Stress How we handle them = X Inability to say no Lack of necessary skills Externally-generated pressures Lack of support

  16. Additional causes of burnout • Your boss is a jerk! • You are the jerk!

  17. When is a stressor not a stressor?: Core beliefs (schemas) and you • Small Italian coffee • Do you remember my name? • The brilliant accountant • The stupid accountant

  18. Dealing with burnout or depression:Making a change • Personality factors • Biochemistry • Circumstances • Attitude

  19. This sucks! What are my options? • Step one: change it • Step two: accept it • Step three: reject it

  20. So, how do we deal with Burnout?

  21. The $500 pair of shoes Question the value of the exchange

  22. The reception desk It’s not hard to tell who the good workers are

  23. The delay mechanism: Learning to say no. • The “Sure, no problem” guy

  24. The marathon runner (it’s all about the pace.)

  25. When you are color blind, look around you • Seek out objective data • Compare yourself on an equal level • Judge others with the same numbers

  26. If you want it done right, do it yourself… • If you want it done YOUR way, do it yourself. • But first, make sure it IS the right way and the ONLY right way. • If you want the IMPORTANT things done right, then do ONLY the important things yourself.

  27. Stimulus control and clocks

  28. Don’t take advantage of the “go to” guy

  29. Mental Health Info: www.douglas.qc.ca Blog: www.blog.douglas.qc.ca/psychospeak Questions ? camillo.zacchia@douglas.mcgill.ca Website: drzacchia.com

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