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Glasgow University Staff Survey 2012 University Services Presentation

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25 diapositives · 418 Views · Jul 29, 2014

Glasgow University Staff Survey 2012 University Services Presentation. Ian Black, HR Director University of Glasgow. Purpose of GU 2012 Staff Survey. 1. To measure: Staff Involvement Staff Commitment Staff Wellbeing 2. To determine: Actions for building on favourable findings

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  1. Glasgow University Staff Survey 2012University Services Presentation Ian Black, HR Director University of Glasgow

  2. Purpose of GU 2012 Staff Survey • 1. To measure: • Staff Involvement • Staff Commitment • Staff Wellbeing • 2. To determine: • Actions for building on favourable findings • Actions for addressing weaknesses • 3. Where possible, to compare with 2009 survey findings • To look for continuous improvement • Restructure has limited 2009  2012 comparison GU 2012 staff survey - University Services

  3. GU Response Rates by College/US • Population as at March 2012 • Base: 5,144; reduced from 6,056 to exclude: invigilators; adult education lecturers; tutors etc • Response: 1,780 (33%) GU 2012 staff survey - University Services

  4. GU Response Rates by Gender & Job Family GU 2012 staff survey - University Services

  5. University Services – Response by Service Area 1 GU 2012 staff survey - University Services

  6. University Services – Response by Service Area 2 GU 2012 staff survey - University Services

  7. US Response by Gender & Job Family GU 2012 staff survey - University Services

  8. 10 question items used as GU KPIs GU 2012 staff survey - University Services

  9. Average of all GU KPIs 1-10 *Disability Reported or No Disability Reported **Heterosexual/straight and LGBT, as worded in the questionnaire GU 2012 staff survey - University Services

  10. Average of all US KPIs 1-10 GU 2012 staff survey - University Services

  11. KPI 1: Understanding of team aims (VG + G +S) GU 2012 staff survey - University Services

  12. KPI 2: Understanding of performance expectations (VG + G +S) GU 2012 staff survey - University Services

  13. KPI 3: How often praised for a job well done (at least 6-monthly) GU 2012 staff survey - University Services

  14. KPI 4: How often discuss working practice (at least annually) GU 2012 staff survey - University Services

  15. KPI 5: How often given performance feedback (at least annually) GU 2012 staff survey - University Services

  16. KPI 6: How good are communications within work team (Ex + G + Satis) GU 2012 staff survey - University Services

  17. KPI 7: How good are communications with other School/RIs? (E+G+S) GU 2012 staff survey - University Services

  18. KPI 8: How well are GU-wide changes communicated? (Ex + G + Satis) GU 2012 staff survey - University Services

  19. KPI 9: I enjoy working in the University (SA + A) GU 2012 staff survey - University Services

  20. KPI 10: I feel loyal and supportive to the University (SA + A) GU 2012 staff survey - University Services

  21. HSE Stress Measurement Tool - Findings

  22. HSE UK benchmark for work-related stress • Classifications are derived from HSE survey of 136 UK organisations (2004-10), using their methodology • 35 questions measure 7 key work design factors • scored 1-5; 5 is least stress • HSE “traffic light” scoring scheme for 7 factors GU 2012 staff survey - University Services

  23. HSE benchmark factors for work-related stress GU 2012 staff survey - University Services

  24. HSE Scores: GU2012 by Gender, Job Family Notes GU 2012 staff survey - University Services

  25. HSE Scores for University Services GU 2012 staff survey - University Services