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Explore the term "strategy" and its importance in decision-making, with examples and methods for implementing organizational strategies. Learn how leaders can leverage strategies to drive innovation and improve results.
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Organizational Strategies Adam Ray VP of Customer Support
Introduction to Strategies What does the term “strategy” mean to you?
Introductionto Strategies • The term “strategy”… • Can be traced back to the ancient Greek military • Dictionary says it means a “careful plan or method of great importance within an integrated whole or to a planned effect” • Baldrige Criteria mentions it over 250 times • Google returns over 238 Million results
Introduction to Strategies • Strategies guide decision making • Everyone has them • Many different types • Family Strategy • We desire safe, extremely convenient living conditions with plenty of room for our family, and a great environment for our children to learn both academically and socially. • Personal Strategy • I want to feel good and live a long, fulfilling life.
What are Organizational Strategies? • Guide an organization’s decision making • Embedded within Mission Statement, Goals and Culture Statement • Examples • Stick to our core business. • Develop our future leaders and, when possible, promote from within. • Relentlessly pursue continuous improvement which drives innovation and organizational and personal learning.
Why are Organizational Strategies important? “Management is doing things right; leadership is doing the right things.” – Peter Drucker
Why are Organizational Strategies important? • Help leaders to… • Do “the right things” • Focus on what’s most important • Improve results • Facilitate organizational and personal learning
How are Organizational Strategies used? • Critical part of Leadership System • Guide… • Top-level decision making • Creation of Strategic Plan • Creation of processes and work systems • Leaders can turn to them any time there is a decision to make
…and one last example • Customer Satisfaction is our #1 Company Goal • Want to satisfy as many Customers as possible • Our Customers require values, strategies and policies that put them first • We have a strategy to focus on long-term value versus short-term results So…with current political environment:Quantity limits, no price increases, no Employee purchases
Organizational Strategies Questions? Adam Ray VP of Customer Support