Chapter 1

1. Chapter 1 Communication and Nursing: Historical Roots and Related Theory

2. Early Nursing Education • 1983 National League for Nursing Education • 1917 first standard curriculum • 1918 Goldmark Report • 1928 Nurses Patients and Pocketbooks • 1934 Nursing Schools Today and Tomorrow • 1936 Essentials of a Good School of Nursing • 1937 Revised NLNE’sCurriculum Guide

3. Influence of Psychiatric Mental Health Nursing • The origins of patient centered care and the nurse-patient relationship concepts • The push to have psychiatric nursing a core component in all nursing programs • The work of Effie Taylor • Virginia Henderson and her influences

4. Hildegard Peplau • Early collaborators • Ester Lucille Brown • Virginia Henderson • Nurse-patient theory • Interpersonal theory – person to person • Seen from the patient’s perspective

5. Patient-Centered Care • Stems from the work of Carl Rodgers • Emphasizes collaboration with families and in the treatment planning and implementation. • The reality of time constraint in primary care require strategies in order to achieve patient-centered care.

6. Focus Protocol • Ask about all of the patient’s concerns • Develop a working agenda • Sort through the patient’s concerns and prioritize. • Structure the office visit with the the previous steps in mind.

7. The Three Function Approach • Information Gathering • Relationship Building • Pearls • Partnership • Empathy • Apology • Respect • support • Patient Education

8. Four Habits Approach • Invest in the Beginning • Elicit the Patient’s Perspective • Demonstrate Empathy • Invest in the End

9. Reflective Practice involves: Intuition, perception and cognition based on a lived experience with a patient in order to understand ourselves and how we practice effectively.