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Enhancing Public Access Through Library Portals: A Metasearch Perspective

This presentation by Brenda Bailey-Hainer at the Colorado State Library discusses the essential role of public portals in providing user-friendly access to library resources. It explores the significance of metasearch capabilities for the success of public libraries and consortia, offering insights on how portals serve diverse audiences, including students, professionals, and lifelong learners. The discussion covers characteristics of effective portals, historical context, current tools, future trends, and the impact on library services. It emphasizes the importance of integrating various resources and meeting user needs.

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Enhancing Public Access Through Library Portals: A Metasearch Perspective

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Presentation Transcript

  1. The View through the Public Portal Brenda Bailey-Hainer Colorado State Library NISO Metasearch Initiatives Meeting May 7, 2003

  2. Background – public portals • Public libraries & consortia creating portals for users • Metasearch capability critical for success

  3. Background – public portals • Portal – guided information gateway for the public • Portal provides access to resources • Library catalogs • Online databases – both commercial & locally created • Full text from journals, books, newspapers • Digitized materials from local collections • Selected websites • Dynamic GIS maps • Community information

  4. Background – public portals • Provides access to interactive services • Virtual reference services • Online homework help • Online classes • State government services • Circulation systems • Interlibrary loan requesting • Purchasing materials

  5. Background – who uses it? • Serves many diverse audiences • General population • Adults • Young adults • Children • Students • Lifelong learners • Professionals • Business community • English language learners • Multiple cultures

  6. Background – success factors? • Characteristics • Easy to use, intuitive, transparent to end user • Fast • Reliable, consistent • Everything delivered right now! • Customizable • Aggregates information in understandable groupings • Adaptable at institution, group, state level • Personalizable at user level • Recognizes different types of authorization/authentication • Recognizes users in different roles • Easy to maintain at personal, institution, group, state level • Statistics for evaluation – both output and outcome purposes

  7. Metasearch Use – tools today • Portal interface/searching software • Integrated library system software • Authorization/authentication software • Resource sharing systems • Virtual reference software

  8. Metasearch Use – Historical View • In the beginning, there were… • OPACs – alone • OPACs – in packs • Online databases – segregated • Marriage of OPACs and online databases • Extended family – digitized materials, websites • Password required to join the party authentication/authorization • More services, more resources

  9. Metasearch Use – the future • 18 months out: • Transparent federated searching • Statistics • 3 years out: • Think beyond federated searching • Seamless integration of searching and services • Integration with digital government • Integration with new perspectives, e.g. GIS

  10. Metasearch Use – impact • Success of portals – and underlying metasearch capabilities – critical for survival of libraries • Illustrates the value of libraries/librarians in making sense of information, the Web

  11. Challenges • Speed • Inconsistent implementation of standards • Aggregating/presenting results from disparate resource types • Addition of cultural heritage institution resources • Maintenance • Integrating multiple software packages

  12. The View through the Public Portal • Questions? • Brenda Bailey-Hainer • Bailey_b@cde.state.co.us

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