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Metrics Development Process

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Metrics Development Process. 1. Define the business benefit 2. Create possible metrics 3. Minimize the number of metrics 4. Operationalize each selected metric 5. Normalize each metric. Step #2 Sample -- Possible Metrics. 1. Reduced assembly time: 1. Total assembly time

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Metrics Development Process

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  1. Metrics Development Process 1. Define the business benefit 2. Create possible metrics 3. Minimize the number of metrics 4. Operationalize each selected metric 5. Normalize each metric

  2. Step #2 Sample -- Possible Metrics 1. Reduced assembly time: 1. Total assembly time 2. Time to find next part in assembly 3. Number of trips for refills 4. Number of empty refill bins per day

  3. Step #4 Sample -- Operationalize • Name - Total Assembly Time • Steps - • Determine the first step which begins the next assembly • Record time when first step is started • Determine the last step which ends the next assembly • Record time when last step is finished • Number - 00.00 through 99.99 • Units - Minutes

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