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Advocating For and Serving the Elderly by Elisabeth Carter and Kathleen Woerner

Advocating For and Serving the Elderly by Elisabeth Carter and Kathleen Woerner. Yes…..One day YOU TOO will need these services!!. The elderly are. ALA Code of Ethics – “We provide the highest level of service to all library users through….EQUITABLE ACCESS.” (Lester & Koehler, 2007)

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Advocating For and Serving the Elderly by Elisabeth Carter and Kathleen Woerner

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  1. Advocating For and Serving the ElderlybyElisabeth Carter and Kathleen Woerner Yes…..One day YOU TOO will need these services!!

  2. The elderly are • ALA Code of Ethics – “We provide the highest level of service to all library users through….EQUITABLE ACCESS.” (Lester & Koehler, 2007) • Baby Boomers (born between 1946 and 1964) – 1st wave of retirees 2011 • 41.4 million – age 65 and older in the U.S. as of July, 2011

  3. Boomers Rich Diversity • Heterogeneous • Socially, economically, socially, culturally • Physical needs • Interests • Education • Informational needs

  4. Active Adults 65 and Older • Still “in charge” of their lives • Resources available: • Faith-based organizations • Universities • Financial institutions • Encore careers • Libraries

  5. Digital Divide/ Limited Access Library Resources

  6. Available Programs and Services Examples – delivery of library resources *Mail or person *Mobile Units *Partnering with Meals on Wheels *Bed-to-bed delivery – “LTCF” *Use of librarian surrogates

  7. International Federation of Library Associations (and Institutions) http://www.ifla.org/ Creatively accomplishing goals in the international community http://www.google.com/imgres?sa=X&rls=com.microsoft:en-us:IE-SearchBox&rlz=1I7ADSA_enUS449&biw=1024&bih=540&tbm=isch&tbnid=LCc1v_3SlJJx2M:&imgrefurl=http://www.jacketflap.com/megablog/index.asp%3Ftagid%3D185%26tag%3DPBS&docid=BUy0KfHsuyf6rM&imgurl=http://campbele.files.wordpress.com/2011/09/19040.jpg&w=390&h=260&ei=sYRiUpi9GdPD4APx2YDYAQ&zoom=1&iact=rc&page=2&tbnh=134&tbnw=193&start=15&ndsp=22&ved=1t:429,r:26,s:0,i:165&tx=116&ty=66

  8. Example: Forsyth County Library Adult Outreach The Library offers special services to patrons who are homebound, institutionalized, or otherwise unable to visit one of our library buildings. Our Adult Outreach program provides access to library services to thousands of Forsyth County citizens who ordinarily would not be reached. (http://www.forsyth.cc/library/services.aspx) http://www.google.com/imgres?imgurl=http://www.watervillepl.org/files/2013/03/url.gif&imgrefurl=http://www.watervillepl.org/about-us/library-services/delivery-service/&h=361&w=415&sz=9&tbnid=XgZC0G1un47vNM:&tbnh=130&tbnw=150&zoom=1&usg=__jkW6TgM5qTz0mtnOnbP6NF29S60=&docid=oXfly3vcplOYMM&sa=X&ei=JItiUunCCLKy4AOn-YGoBA&ved=0CC0Q9QEwAA

  9. Planning • Demographics • Who? • How? • Locating Clients • Organizations • Planning and Training • Develop Policies • Eligibility? • What? • Method of delivery? • Marketing • Partnerships

  10. Our Goals……… Provide Opportunities Provide Access Guide Gateway to Bridge the Gap

  11. Technology and Access • Long Term Care Facilities • Resource Awareness • Programs • Technology Training • Laptops • Large • Simple / repetitive instructions

  12. Technology and Access • Homebound • Enlist help of organizations, charities, and religious institutions/students • Technology Training • Resources • Social connections • Information

  13. Technology and Access • Active Adults • Work with outside institutions • Collaborate on grants • Work together with these adults • Technology • Start simple • Few steps or buttons

  14. Technology and Access • Hospitalized • Collaborate with volunteers to read aloud to patients • Host book drives to build resources • Continue making book deliveries • Provide audiobooks

  15. Calling All Librarians! • Inclusion • Effort, Time, Innovation • Nurture Partnerships • Creative Marketing Strategies

  16. Resources for Librarians • Boomers and Beyond: Reconsidering the Role of Librarians. ALA 2010. ed. by Pauline Rothstein & Diana Dow Schull. index. ISBN 9780838910146. pap. $55 PRO MEDIA • Guidelines for Library and Information Services to Older Adults http://www.ala.org/rusa/resources/guidelines/libraryservices • American Library Association’s BuildLiteracy.org offers resources for developing ideas to assist our patrons http://www.librarygamingtoolkit.org/literacy_resources/index.html • Transforming Life After 50: A Resource for Librarians http://transforminglifeafter50.org/

  17. Bibliography • A Profile of Older Americans: 2012. Retrieved from http://www.aoa.gov/Aging_Statistics/Profile/index.aspx • ASCLA. http://www.ala.org/ascla/asclaissues/101ideasserving • Dlaboha, O. (2013). Read me a story: Importance of reading aloud to elderly people. Wisdom Magazine’s Monthly Webzine. Retrieved from http://wisdom-magazine.com/Article.aspx/3290/ • Guidelines for Library and Information Services to Older Adults Retrieved from http://www.ala.org/rusa/resources/guidelines/libraryservices) • Jones, C. (2006, February). Services to the Housebound in Adelaide’s Metropolitan and Regional Public Libraries: Current Practices and Future Needs. Australian Library Journal, 55(1), 30-47.

  18. Bibliography (con’t) • Kleiman, A. M. (1983). Brooklyn’s SAGE program: Providing library service to all the elderly. Library Journal, 556-557. • Koulikourdi, A. (2008). Library services for people with disabilities in Greece. Library Review, 57(2), 138-148. • Lester, J., & Koehler, Jr., W. C. (2007). Fundamentals of Information Studies (2nd ed.). New York, NY: Neal-Schuman Publishers. • Long, S. A. (2005). Serving the “Boomer” generation and beyond. New Library World, 106(7/8), 378-380. • Luyt, B. and Ann, H. S. (2011). Reading, the library, and the elderly: A Singapore case study. Journal of Librarianship and Information Science, 43. DOI: 10.1177/0961000611418813 • Not Typical Library Partners – North Texas Regional Library Grant – Toolkit. Retrieved from http://www.nottypical.org/homebound • Penning, M., & Wasyliw, D. (1992). Homebound Learning Opportunities: Reaching Out to Older Shut-ins and Their Caregivers. The Gerontologist, 32(5), 704-707.

  19. Bibliography (con’t) • Ryder, J. (2004). Can’t get to the library? Then we’ll come to you. A survey of library services to people in their own homes in the United Kingdom. Health Information & Libraries Journal, 215(13). • Sloan, M. (2009, June). Developing a Good Practice Guide on Library Services for Older People. APLIS, 22(2), 48-57. • Span, P. [The New Old Age]. (2013, May 3). Helping Seniors Learn New Technology [Blog post]. Retrieved from http://newoldage.blogs.nytimes.com/2013/05/03/helping-seniors-learn-new-technology/?_r=0 • Stabiner, K. (2010, December 10). Elder tech: What’s important. [Blog] Retrieved from http://newoldage.blogs.nytimes.com/2010/12/21/elder-tech-whats-important/?_r=3 • Strauss, K. (2003). Your Books Are in the Mail: Launching a Books by Mail Program. Public Libraries, 42(1), 47-50.

  20. Bibliography (con’t) • Ulrike Dieterle Affiliation: Ebling Library for the Health Services, Madison, Wisconsin, USA; Cheryl Becker Affiliation: South Central Library System, Madison, Wisconsin, USA. (2011, April - June). Health Information for the Elderly and Their Caregivers: A Training Toolkit for Public Libraries. Journal of Consumer Health on the Internet, 15(2), 132-148. • Webb, L. M. (2003). Availability of internet training programs for elderly public library patrons. The Reference Librarian, 37, 137-147 DOI: 10.1300/J120v37n77 11

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