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Understanding eCommerce: Key Concepts and B2C Process Overview
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This article provides a comprehensive introduction to eCommerce, focusing on the buying and selling of products and services through electronic systems. It explores two main models: B2C (Business to Consumer) and B2B (Business to Business). Additionally, it outlines essential components for effective eCommerce reporting and details the 3-step B2C process, with particular emphasis on the crucial step of billing and shipping information. Gain insights into the framework that supports successful online transactions and improve your understanding of digital commerce.
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Understanding eCommerce: Key Concepts and B2C Process Overview
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Presentation Transcript
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eCommerce
by - Introduction Buying and Selling of products or services over electronic systems B2C – Business to Consumer B2B – Business to Business Reporting Components Required
- B2C – Business to Consumer
- B2C – 3-Step Process
- Step 2 – Billing and Shipping Information
- Step 3 – Credit Card Information
- 4-Step Process XYZ Corporation Public eCommerce (B2C)
- XYZ Corporation
- 1-Step Process Dynamic Template
- Order Email Confirmation
- Shipment Email Confirmation
- B2C – Business to Business
- No CC Authorization, User Login Used Instead
- Another Example Login
- Address Automatically Populated
- Place Orders Internally
- Outlets Can Reorder ABC Corporation Requester Login (B2B)
- Reorder Amounts Can be Controlled
- Address Automatically Populated
- Corporate Can Approve
- Reporting
- Real-time Inventory & Minimums Alerts are Sent if Stock Gets Low
- Custom Reports Showing Orders
- You Maintain Users
- More Custom Reports eCommerce - definition Samples Components Required
- More Custom Reports
- Customer Detail
- Export All Data to Spreadsheet
- Components Required Gateway AND Merchant Account for B2C pages Just Arrive eCommerce
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eCommerce
by
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