Beyond Lockers and Lounges: Programs for commuter and off-campus students

1. Beyond Lockers and Lounges:Programs for commuter and off-campus students

2. B.T.E.O.T.W.U.W.B.A.T. • Definition • Practice based in theory • Organizational structure • Successful programs and services • Revenue and self sustaining • Additional resources

3. Poll Question #1 • At what type of institution are? • Community College (most students live off campus) • Community College (most students live on campus) • 4 Year Public Institution (most students live off campus) • 4 Year Public Institution (most students live on campus) • 4 Year Private Institution (most students live off campus) • 4 Year Private Institution (most students live on campus)

4. Poll Question #2 • How do you define “commuter” on your campus? • Any student not living in University owned housing, i.e. students commuting from home and students living just off campus • Students who commute from their families’ or their own home • Students who have never lived on campus • Only undergraduate students • Both undergraduate and graduate students • Just graduate students • Other (write in)

5. Who is a Commuter ??? • “Traditional Age” student living in family’s home or off campus • Transfer student • Veteran student • Adult learner • Student with dependants • Part time student • Online learner (hybrid programs)

6. DEFINITIONS “All students who do not live in institution-owned housing.” ASU’s definition of COMMUTER Students • A student who lives at their permanent address • ALL Commuter Students are Off-Campus students

7. Elliptical Orbit Model – John Nonnamaker, Providence College, Rhode Island Family Professional Development Student Campus Activities/ Student Organizations Academics Social Life/Work

8. Tinto (1993)- Model of Institutional Departure • To persist, students need integration into: • formal (academic performance) and informal (faculty/staff interactions) • academic systems • (extracurricular activities) and informal (peer-group interactions) social systems.

9. Off-Campus Housing Services Adult Learner Resources • Housing Guide • On-line housing locator service (ASU specific) • Roommate matching • Student Legal Services • Moving Up – Moving Out • off-campus transition presentations • Individualized Success Coaching • Connections to tutoring, software training, and academic workshops • Partner with Veteran Services and Transfer Center ASU’s OFFICE STRUCTURE

10. ASU Family Resources Community Outreach & Partnerships • Provide university families with resources • Manage Child Care Center on campus • Advocate for students with dependants • Expand family responsive policies • City partnerships • Safety Forums with campus and city police • Off-Campus Housing Fairs • Community Service events • Community Mentoring program • Behavior adjudication • Restorative Justice model

11. One of the challenges for a commuter student is finding a place on campus where they belong and can have substantive interactions with other students. • Orlando in Jacoby, 2000

12. ENGAGEMENT • How do I provide students with the resources, services and support so that they can be engaged? • How do I connect and engage our commuters with faculty, staff and students? • How do I provide transformative and seamless learning opportunities? • How do I show off-campus & commuter students they matter on this campus? • How can I translate what is happening in the Residence Halls for commuter students? • Especially for first year students

13. PEER MENTORS “Close working relationships with other students not only provide emotional support but also powerfully strengthen educational gains from the formal curriculum.” • Chickering in Jacoby, 2000, p. 23

14. Community Mentoring Community Liaisons • Collaborative effort • Provides students the opportunity for career exploration/development • Shadowing a city officials • Designed to strengthen and broaden the Town Gown relationship • Enhance academic retention efforts • A student position embedded within the Be A Good Neighbor properties • Engage & connect students together through events, programs, & services • Assist in building stronger, cooperative communities and help to improve the quality of life in the community

15. Moving from Programming to an Engagement Model • Willy Wonka’s Elevator • Tie the Change to Strategic Plans • Re-emphasize the importance of the work we are doing • Work to develop a more encompassing peer mentorship model • Explore ways to increase student access and utilization of current programs on campus

16. Advocating for Your Students • Student Government Representatives • Educating colleagues about the commuter experience • Involving and educating parents and family members about their student’s collegiate experience • Using assessment data to demonstrate need • Going beyond the silo • Looking beyond institutional image

17. Advocating for Resources • Involving Key Stakeholders • Off-campus partnerships – neighborhoods, cities • On-campus partnerships – Parents Association • Funding • Potential obstacles in getting started • Student fees • Student Government • Operating Budgets • Partnerships for start-up funds • Student Government • Town/Gown relationships • VP of Student Affairs • Development Office

18. Financial Resources – Creating Revenue Streams • ASU’s Be A Good Neighbor program • Multiple tiers/levels to ‘buy in’ • Fee for service concept • Adjust each year • ROI • Housing Fairs • Pay to participate • Different price points for vender categories

19. QUESTIONS ???

20. National Resources • ACPA Commission for Commuter Students and Adult Learners http://www.myacpa.org/comm/commuter/ • National Clearinghouse for Commuter Programs http://nccp.nsuok.edu/ • International Town-Gown Network http://towngown.colostate.edu/faq.asp

21. THANK YOU! Amy Golden Director for Strategic Initiatives Arizona State University amy.golden@asu.edu (480) 965-7661 Off-Campus & Commuter Student Services http://www.asu.edu/studentaffairs/reslife/occss