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St. John Ambulance Performance Management Guide

Learn all about the performance management process at St. John Ambulance Council for Ontario, including training, community services, and outcome measures. Understand the importance of regular assessments and how to improve performance. Explore various areas of focus such as medical first response, youth engagement, car seat safety, and therapy dog programs. Find references to operational plans, regulations, and the overall system. Get insights into roles, responsibilities, and the impact of performance management on the organization.

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St. John Ambulance Performance Management Guide

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Presentation Transcript

  1. St. John AmbulanceCouncil for OntarioMission Statement

  2. Mission Statement • To enable Canadian to improve • Health • Quality of Life • By providing – Training - Community Services

  3. Performance Management • Why we need the PA - Under GOV 07 Policy Requirements 1.3 Existing volunteers, instructors and employees must undergo an annual performance assessment(PA) process to reflect their achievement and/or rooms for improvement

  4. Performance Management • How to do - Job description - Roles & Responsibilities - Outcome Measures

  5. Outcomes Measures • Under GOV 19 Part 2 - G Community Services - Monthly reporting/Annual assessment to region board - Provide orientation for early engaging of new volunteers - Promote SJA in community

  6. Outcome Measures Medical First Response - Covers > 85% event coverage requests - SJA certified and renew every 3 years - Disaster Response Plan to follow and revise annually - Participation in Emergency Preparedness - Maintain record for event coverage

  7. Outcome Measures Youth - Participation in local events - Engaging in age appropriate services - Engaging in SJA Youth Program

  8. Outcome Measures Car Seat Safety - To organize car seat clinics - To Host car seat workshop

  9. Outcome Measures Therapy Dogs - Attendance > 85 % request - Each unit must have an Evaluator member

  10. Performance Management • Process - Constructive - Supportive - Empowering

  11. Performance Management • Reference - York Region Branch – 2014 Operation Plan with Branch Goals, Strategies and Tactics Summary - St. John Ambulance Performance Management System

  12. Performance Management • Reference - St. John Ambulance council for Ontario 2014 Operating Regulations Gov07 & 19

  13. Performance Management • Q & A ????????

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