1. MBS Bookstore System

2. Purchasing Process • RFI to 7 vendors March 2005 • 3 Presentations from qualifying vendors • Site Visits to SJCCD and SDCCD (Nebraska and MBS) • RFP Issued to 2 Finalists • B&F Issued to 2 Finalists Outcome: Intensive process identified Bookstore & District requirements.

3. Savings & Value Added From Best and Final • 50% Discount on Support • Reduced Training Cost • 10 % Hardware Cost Reduction • inSite Web Commerce 50% discount (from $40K to $22K) Over 5 Years • Buyback Partnership, $39K Discount • Student Scholarship 5% of Buyback (~$2500 annual) Outcome: Netted significant savings.

4. What Did We Buy From MBS? • Inventory Management Solutions • Textbook • Merchandise & Trade books • POS Solutions • IBM Registers • High Speed Credit & Check Gateway • Customer Price Checking • Wireless “Line Busting” and Inventory Units • Accounting • AP, AR, GL and Student Financial Aid • Online Sales & Web Services (inSite) • Customer Relationship Management Module • Partnership in Development • Loyalty Card

5. Textbooks • Industry leading database • 450,000 + titles • Greater Opportunities for Used Books • MBS Customized buyback • Pricing specific to the San Mateo CC District • Greater Opportunities for Book Buyback

6. Inventory Management • Electronic Ordering = More Used Books • True Multi-Store Inventory Management • Easy Inventory Transfers with Accountability • Collective Ordering=Higher Discounts • Integrated Buyback • Standardized Database • Outcome: Greater bookstore efficiency.

7. Innovative Strategies Supported • Textbook Rental • MBS ~ Digital Textbook • Bookstore sells digital texts • Customer retention Outcome: Additional low cost options for students.

8. MBS/IBM SurePOS • #1 Retail Bookstore Solution • Secure – Never Hacked • Rapid, Reliable and Accurate Transactions • High-speed credit clearing (sub 3 seconds) • Electronic Check Clearing • High-speed thermal printers Outcome: Students benefit from faster throughput & efficiency.

9. Accounting Packages • AP, AR, General Ledger Student Financial Aid (SFA), • Flexible District-Wide Reporting • Eliminates Double Data Entry for EVERYTHING ACCOUNTING • Outcome: More efficient financial reporting • and back of house operations.

10. MBS inSite ~ Web Module • Seamless Integration with POS • General Merchandise • Text Management • Auto Web updates ~ Courses, Prices and Editions • Textbook Images • Registrar/Student Schedule Integration • Students Link Directly to Books from Websmart • Faculty Center Network Integration  • Faculty Research Capabilities • Online Adoptions– Direct to System • Outcome: Greatly improved web presence for • faculty and students.

11. Customer Relationship Management (CRM) • Partnership to develop CRM • Maintains Purchase History • Allows Loyalty Card • Bookstore Can Offer Rewards for Purchases, Targeted Discount Opportunities, and Buyback • Outcome: Improved customer service contact • with students, faculty and staff.

12. Campus Gateways • Course Information • Enrollment Figures • SFA and Banner Financial Aid System • Ensures Accurate Data • Student FA at all 3 Stores Outcome: Streamlined & more efficient business processes

13. Comprehensive Training • Hands-on, Classroom in Columbia, MO • Curriculum-based training schedules • Continuing education • On-site Training • User Group Training • e-Training via the Internet

14. Implementation Timeline • Nov 1, 2005 ~ Central Server • Nov, 2005 - March, 2006 On-Site System Training • April 3, 2006 MBS System Runs Parallel with Current System • MBS System Live on July 1, 2006 Outcome: Reduced payroll, increased bottom line, improved student services, more used texts, digital texts, quicker throughput.

15. Overall Outcome: Campus Bookstores well positioned to provide superior service for the next ten years.