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In Chapter 14 of "Reframing Organizations," explore how The Eagle Group achieves extraordinary results through a unique organizational culture. Key themes include the significance of play, diversity, and shared language in enhancing team cohesion and performance. This chapter emphasizes that success is rooted not only in structure but also in the spirit and values of the team. By weaving humor, rituals, and storytelling into the workplace, organizations can foster a deep sense of identity and commitment, resulting in peak performance and a competitive advantage.
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Chapter 14 Organizational Culture in Action
Organizational Culture in Action • The Eagle Group’s Sources of Success • Leading Principles
The Eagle Group’s Sources of Success • Why do some groups produce extraordinary results while others produce little or nothing? • Play, spirit and culture are at the core of peak performance
Success Principles • How someone becomes a group member is important • Diversity provides a team’s competitive advantage • Examples, not command, holds a team together • A specialized language fosters cohesion and commitment
Leading Principles (II) • Stories carry history and values and reinforce group identity • Humor and play reduce tension and encourage creativity • Ritual and ceremony lift spirits and reinforce values
Leading Principles (III) • Informal cultural players make contributions disproportionate to their formal roles • Soul is the secret of success
Conclusion • Symbolic perspectives questions traditional views on team building • Right structure and people are important, but not sufficient • The essence of high performance is spirit • Team building at its heart is a spiritual undertaking