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Enhancing Team Effectiveness Through Structured Group Processes

In today's collaborative environments, effective teamwork is crucial for success. Dr. Farrokh Alemi emphasizes the importance of structured group processes to enhance team dynamics. By employing techniques such as the Integrative Group Process and Nominal Group Technique, teams can improve decision-making, foster innovative ideas, and ensure equal participation. Key steps include agenda setting, maintaining time management, encouraging silent idea generation, and prioritizing evaluation after discussion. Understanding roles, fostering commitment, and handling conflicts effectively can vastly improve team outcomes.

theodore-todd
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Enhancing Team Effectiveness Through Structured Group Processes

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  1. Effective Teamwork Farrokh Alemi, Ph.D.

  2. Takes too much time Rewards popularity not good ideas Many make no effort but get the credit Get to meet new people Listen to new ideas Check on my thinking Help from others Commitment from others to follow up with the team’s decision What do you like about teams?What needs improvement?

  3. Objectives • Describe the advantages of structured group processes. • Describe key structured group processes. • Describe what makes teams more effective and why. • Describe steps in Integrative Group Process.

  4. How do you meet? What is your process of meeting? • Make an appointment • People get together • The issues are raised and discussed • A consensus is arrived (how?)

  5. Possible Ways to Improve • Agenda • Timekeeper • Evaluation

  6. More ways to improve: Tell Members to Behave • Avoid arguing, • Avoid win-lose statements, • Avoid changing opinions in order to reduce conflict, • Avoid conflict-reducing techniques such as majority votes and bargaining. • View differences of opinion as natural and initial agreements as suspect.

  7. Improve the Process Not People

  8. Nominal Group Process • 1. Silent idea generations • 2. Round-robin sharing of ideas • 3. Voting and feedback to the group • 4. Explanatory group discussion • 5. Individual re-assessment • 6. Mathematical aggregation of revised judgments

  9. Why it succeeds? • Postponing evaluation increases creative solutions • Thinking again improves • Separating ideas from people helps judging ideas based on their merit

  10. Problems With Nominal Group Technique • Awkward restrictions on interactions • Not fun, participants do not have large commitment to decisions

  11. Delphi - Inter-related surveys • List the options and give the reason for them • Review the reasons, add comment and vote • Review votes and comments and vote again

  12. Why it succeeds • Separates evaluation from generation of ideas • Separates ideas from people and lets the group decide on the merit of ideas not who said it • Can involves hundreds of people

  13. Why it fails? • Awkward • People like to talk • Takes time

  14. Summary of Lessons • Postpone evaluation • Do it again • Meet before the meeting • Instruct the group about meeting process

  15. Integrative Group Process • Have agenda and timekeeper • Select the best, even if they disagree • Meet before the meeting • Do it again • Vote before discussion • Talk through differences • Document group’s decision

  16. Take Home Lesson • Post pone evaluation • What else is bothering you • Would someone else volunteer

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