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Culture In the NHS, and Inclusion

Culture In the NHS, and Inclusion. Agenda. About Pulse. Methodology. 3 Key Areas. Correlation. The Scary Stuff. Strategy & Vision. Leadership . Empowerment of staff to be solutions focused ‘Do what it takes’ to deliver the best Vs

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Culture In the NHS, and Inclusion

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  1. Culture In the NHS, and Inclusion

  2. Agenda

  3. About Pulse

  4. Methodology

  5. 3 Key Areas

  6. Correlation

  7. The Scary Stuff

  8. Strategy & Vision

  9. Leadership • Empowerment of staff to be solutions focused • ‘Do what it takes’ to deliver the best Vs • Fractured relationships & Inner circles • High turnover of leaders

  10. Learned Helplessness • Normalisation of poor behaviours

  11. Key Drivers

  12. Recommendations

  13. Leadership Intentional Culture Positive Demonstration of Signature Behaviours • Accountability • Measures People Strategy

  14. Leadership Knowledge Emotion Reflection

  15. Link to Inclusion? Common set of behaviours Wise leaders Shared and Common Goals Collective Achievement

  16. So what needs to be done? • Collective Achievement • Sense of Connection

  17. = A new way we do things around here

  18. Suggested Approach

  19. Conclusion • We know culture plays a part • Systems and processes only get you so far • Behaviours before measures • Don’t feed the entitlement beast!

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