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Brent DFG Champions PowerPoint Presentation
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Brent DFG Champions

Brent DFG Champions

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Brent DFG Champions

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Presentation Transcript

  1. The “go-to” Adaptations Service

  2. Some of what we do

  3. More of what we do

  4. Creative Design Agency

  5. Working together We accept referrals from any health or care professional working with vulnerable Brent residents: • Hospitals • Social Services • Emergency Services Simple On –line referral form -www.brent.gov.uk/phsreferralform Perpetual Communications Plan to address CHURN

  6. Reviewing the impact of what we do There is a Pilot to more effectively measure what we do looking at, such as: • Impact on customer well-being – STAR survey (before and after adaptations) • Care-package reviews (post adaptation) • Savings we are making from speedier, direct interventions – whole system savings e.g. hospital delays, reduce need for step-down accommodation

  7. Early Indications of STAR SURVEY Review

  8. Over to you Any questions?