Strategic Collaborative Relationship

1. L & Y – What we do… • “Everything you need for maintenance is only a phone call away – within a day.” • The company for the working man! • 99% Customer Satisfaction! • 75,000 SKUs! STEADY GROWTH What are the key new insights? (REPLACETHIS BOX AND INSERT DIAGRAM(S)) L & Y Strategic Collaborative Relationship • L & Y • Achieve growth through increased flow of products • Increased bottom line efficiencies will leak into core business • MAIN ACHIEVEMENT: • To be M&M’s sole supplier of maintenance items. • Establish a collaborative relationship • Continue Superior Customer Satisfaction • Forge template for future sole supplier • relationships • HOW IT WORKS: • Forecast monthly and weekly supply orders • Minimum one week lead time on delivery • Absolutely NO late shipments • Immediate 25% discount from list prices • Constant semi-weekly flow of product • ASSUMPTIONS AND LIMITATIONS: • Must achieve economies of scale • Steady flow of product with longer lead time will save on shipping • “Hot” items will still achieve next day service • Dedicated support staff DAY IN – DAY OUT EFFICIENCY=SAVINGS L & Y • Sole Supplier • Increased Sales Volume to M&M Maintenance by 100 fold • 25% discount from list prices FUTURE GOALS M&M Maintenance To expand business platform into two divisions: Individual Orders Sole Supplier (Strategic Relationships) Insuring Growth Through Efficient Sole Supplier Relationships