Host: Betsy Rodríguez NDEP/CDC Deputy Director

1. Host: Betsy Rodríguez NDEP/CDC Deputy Director NDEP Hispanic/Latino Stakeholder Group Tuesday, June 25, 2013 2:00 PM (EDT) or 11:00 AM (PDT) 1-877-423-6338 access code: 750205 Meeting URL:  https://icf.globalmeet.com/NDEPHispanicLatinoSHG Web passcode: 750205

2. Today’s Agenda Topic Allotted Time/Moderator 3 min. − Ana Toro 12 min. − Everyone 15 min. − Betsy Rodríguez 10 min. − Josana Tonda 10 min. − Carmen Ramírez 5 min. − Betsy 1 min. − Everyone • Welcome and roll call • Sharing what you’ve been doing lately • What’s new on the Hispanic/Latino Stakeholder Group page on phConnect • An overview of Ventanillas de Salud • Reaching Hispanic/Latinos in AZ: The Arizona DPCP accomplishments through the AZ Diabetes Coalition • CDC/NIH Updates • Three words to describe the call

3. What have you been doing lately?

4. New on the H/L Stakeholder Group Page on phConnect • Invitation to join the H/L SHG phConnect was drafted and sent to the group. • New SHG members that signed up: • New sections: • MSFW Needs Assessment • Stories from the Field • Our Genoveva is featured! • Diabetes News Flash • Quarterly Calls’ Presentations

5. Josana Tonda Ventanillas de Salud program -Overview and description

6. VDS: A Program in the Consular Network Boise Consular Network IME Documentation & Protection Services Develop programs to empower the Mexican immigrants abroad. Issue documents and bring legal protection. Consulates in US (50) +Anchorage, Alaska

7. What is the VDS Program? VDS programprovideson-siteassistance and outreachtolow-income and Hispanicimmigrantfamilieswhomay be unfamiliarwiththe US healthsystem.

8. HowDoes VDS Operate?

9. Individual interventions: Speakwithindividualsabouttheirhealth status, informingthem of healthcareopportunitiesavailabletothem. Groupwidepresentations: Presentationsonvarioushealthcaretopics and encouragingclientstoseekreferrals at la Ventanilla. Referrals: Providingreferrals and schedulingappointments at healthcarefacilitiesand centers onbehalf of theparticipants. Intervention Strategies

10. Services

11. Partners

12. VDS ModelDescription

13. VDS Operation Organigram Lead Agency (Fundingfor VDS) Consulate Local Partners (In KindResources) VDS

14. Lead Agencies Lead Agencies • Theagencyisresponsiblefortheoversight and operation of the VDS program: • Functions: • Experience in Delivery of Health Services • Communication & Evaluation

15. Local Partners • Concept: • Local Health Services and AdvocacyOrganizations working together at the Ventanilla de Salud Program. More than 500 agencies currentlypartnering withthe VDS Functions: • To contribute in the accomplishment of the VDS objectives • To embrace VDS approach by increasing access to healthcare • To bring to the program highly qualified outreach staff providing cultural sensitive services

16. HealthInsurance (information and enrollment) Local Partners Healtheducation • Appointmentsforscreenings/ PrimaryCareServices On-site screenings ClinicOutreach & Information Referralstohospitals, health centers, communityclinics Pre-enrollmentto Seguro Popular Supportgroups Services usually provided

17. VDS Locations 2013 – 50 VDS Seattle Boise St. Paul New York Portland Sacramento Omaha Detroit SF Philadelphia Salt Lake City Chicago Del Rio Denver D.C. SJ Las Vegas Indianapolis Kansas City Fresno Oxnard Raleigh SB Phoenix LA Albuquerque Little Rock SD Santa Ana Austin Calexico Nogales Yuma Atlanta Tucson Houston Douglas El Paso Presidio Orlando Dallas New Orleans Eagle Pass Brownsville Laredo Miami San Antonio McAllen Anchorage

18. General Results 2011-2012 • Total of populationreachedout in 1 year: • 903,919 people • 40.4% of the VDS attendedanaverage of 200 people per week. • Total of servicesprovided in 1 year • 3,108,379 services • Source: Ventanillas de Salud GoverningDocument, SSA, IME and SRE, 2012

19. General Results 2011-2012

20. Accomplishments • 50 out of the 50 Consulates in thenetwork have a VDS. • Sustained support from the Government of Mexico to the VDS program. • Construction / assignment of dedicated spaces for most of the Ventanillas in operation. • Expansion of the Ventanillas throughthe Mobile VDS (Kansas, New York). • Successfulparticipation of the VDS in the HHS-CDC National Influenza Campaign.

21. ThankYou!

22. Carmen Ramírez Reaching Hispanic/Latinos in AZ: The Arizona DPCP accomplishments through the AZ Diabetes Coalition

23. Agents for Change • Brief history of the Arizona DPCP • Background of the Arizona Diabetes Coalition • The Arizona Diabetes Leadership Council

24. Opportunities for Change • The National Alliance for Hispanic Health’s Mobilizing Communities to Reduce Diabetes (MCRD) Project • Concilio Latino de Salud, Inc. • Supporting Action for Latinos United Against Diabetes (SALUD)

25. Promotores de Salud/Community Health Workers • AZ DPCP support of Promotores/CHWs • Participation in local, state, and national networks • Certification for Promotores/CHWs in Arizona

26. When You Believe You Can Make a Difference…You Do! Before After

27. When You Believe You Can Make a Difference…You Do! After Before

28. When You Believe You Can Make a Difference…You Do! After Before

29. When You Believe You Can Make a Difference…You Do! Before After

30. New DPCP Contact for Arizona Omar Contreras, MPH 150 N. 18th Ave., Suite 310 Phoenix, AZ 85007 Tel. 602-542-2758 (office) Omar.Contreras@azdhs.gov

31. ¡Gracias y Hasta la Vista! Carmen Ramírez 480-481-7872 (home) cdrgarza@gmail.com

32. CDC/NIH Updates

33. CDC Updates • Online charla • La Hora del Cafecito - Tomémonos un café virtual y hablemos sobre…fotonovelas • Date: Friday, August23rd. • Time: 1:00 PM EDT • Webinar • The Art of Storytelling and Use of Culturally-Adapted Tools to Educate on Diabetes Prevention • Date: Thursday, Sep 5th. • Time: 2:00 PM EDT

34. Three Words to Describe this Call