Retention Rate – What Does It Mean?

1. Retention Rate – What Does It Mean? The retention rate is a measure of employment duration and answers the question, “How well do workforce development participants sustain employment?” This slide presentation addresses definition of retention rate and calculation of the measure Click mouse button to advance to next slide

2. Retention Rate – The Slide Show The presentation is approximately 4 minutes. You will be prompted, at the bottom left of screen, to click the mouse button to advance to the next slide. To exit, press the “Esc” button. Click mouse button to advance to next slide

3. Retention Rate The Definition Retention – Percent of participants who have been employed in four continuous quarters after completing services. The selection criteria for the retention report include two subsets. 1) Participants who completed services and got a job within six months of completing services, and 2) Participants who remained employed for four continuous quarters. Click mouse button to advance to next slide

4. Retention Rate – Who is counted? All participants Did participant complete services and get a job within six months of completing services? Yes, “Total Exited & Placed” column No, not included 1 Click mouse button to advance to next slide

5. Retention Rate – Total Exited & Placed 1 Participants completed services and got a job within six months of completing services. Click mouse button to advance to next slide

6. Retention Rate – Services Completed This is the services completion date. Click mouse button to advance to next slide

7. Retention Rate – Who is counted? All participants Did participant complete services and get a job within six months of completing services? Yes, “Total Exited & Placed” column No, not included 1 Did participant stay employed four quarters? No, not included Yes, “Total Retained” column 2 2 Click mouse button to advance to next slide

8. Retention Rate – Total Retained 2 Participants were employed four continuous quarters. Click mouse button to advance to next slide

9. Retention Rate – Denominator Retention rate = Records where participant had at least one hour of work during the quarter of completing services or the quarter after completing services. Total Exited and Placed Denominator 1 = Click mouse button to advance to next slide

10. Retention Rate – Numerator Records where participant had a minimum of one hour of work in each of the four quarters after the quarter of completing services. 2 Total Retained Numerator = Retention rate = Records where participant had at least one hour of work during the quarter of completing services or the quarter after completing services. Total Exited and Placed Denominator 1 = Click mouse button to advance to next slide

11. Retention Rate – The Report 1 2 Retention rate Click mouse button to advance to next slide

12. Retention Rate – An Example Services Completed – 3Q 2002 (July 1, 2002 through September 30, 2002) Records where participant had a minimum of one hour of work in each of the four quarters after the quarter of completing services (3Q 2002). 2 Total Retained = Retention rate = All records where services were completed during 3Q 2002 and records where participant had at least one hour of work during the quarter of completing services (3Q 2002) or the quarter after completing services (4Q 2002). Total Exited and Placed 1 = Click mouse button to advance to next slide

13. Retention Rate – An ExampleTotal Exited & Placed 2 Total Retained = Retention rate = Total Exited and Placed 1 = 3Q 2002 Did participant have one hour of work during the quarter? If yes, count in Total Exited and Placed column All records with a services completed date of – 3Q 2002 (July 1, 2002 through September 30, 2002) are selected. Click mouse button to advance to next slide

14. Retention Rate – An ExampleTotal Exited & Placed 2 Total Retained = Retention rate = Total Exited and Placed 1 = 3Q 2002 4Q 2002 Did participant have one hour of work during 4Q 2002? If participant did not have one hour of work, go to next quarter. Click mouse button to advance to next slide

15. Retention Rate – An ExampleTotal Exited & Placed 2 Total Retained = Retention rate = Total Exited and Placed 1 = 3Q 2002 4Q 2002 Did participant have one hour of work during 4Q 2002? If yes, count in Total Exited and Placed column. If no, don’t count in Total Exited and Placed column. Click mouse button to advance to next slide

16. Total Exited & Placed – A Review 1 The Total Exited & Placed column are participants who completed services and got a job within six months of completing services. Click mouse button to advance to next slide

17. Retention Rate – An Example Total Retained Now let’s look at the numerator – “Total Retained” Services completed quarter – 3Q 2002 (July 1, 2002 through September 30, 2002) A participant must have a minimum of one hour of work in each of the four quarters following the quarter of completing services to be counted in the Total Retained column. Total Retained 2 = Retention rate = Total Exited and Placed Services completed during 3Q 2002 and the participant had at least one hour of work during 3Q 2002 or 4Q 2002. 1 = Click mouse button to advance to next slide

18. Retention Rate – An Example Total Retained Services Completed – 3Q 2002 (July 1, 2002 through September 30, 2002) Is there at least one hour of work in 4Q 2002? No, participant has not worked four continuous quarters – not counted as retained. 2 Total Retained = 4Q 2002 Retention rate = Total Exited and Placed Records with the services completed quarter of 3Q 2002 and the participant had at least one hour of work during 3Q 2002 or 4Q 2002. 1 = Click mouse button to advance to next slide

19. Retention Rate – An Example Total Retained Services Completed – 3Q 2002 Is there at least one hour of work in 4Q 2002? Yes, go to next quarter. 2 Total Retained = 1Q 2003 4Q 2002 Retention rate = Total Exited and Placed Records with the services completed quarter of 3Q 2002 and the participant had at least one hour of work during 3Q 2002 or 4Q 2002. 1 = Click mouse button to advance to next slide

20. Retention Rate – An Example Total Retained Services Completed – 3Q 2002 No, participant has not worked four continuous quarters – not counted as retained. Is there at least one hour of work in 1Q 2003? 2 Total Retained = 4Q 2002 1Q 2003 Retention rate = Total Exited and Placed Records with the services completed quarter of 3Q 2002 and the participant had at least one hour of work during 3Q 2002 or 4Q 2002. 1 = Click mouse button to advance to next slide

21. Retention Rate – An Example Total Retained Services Completed – 3Q 2002 Is there at least one hour of work in 1Q 2003? Yes, go to next quarter. 2 Total Retained = 4Q 2002 1Q 2003 2Q 2003 Retention rate = Total Exited and Placed Records with the services completed quarter of 3Q 2002 and the participant had at least one hour of work during 3Q 2002 or 4Q 2002. 1 = Click mouse button to advance to next slide

22. Retention Rate – An Example Total Retained Services Completed – 3Q 2002 No, participant has not worked four continuous quarters – not counted as retained. Is there at least one hour of work in 2Q 2003? 2 Total Retained = 4Q 2002 1Q 2003 2Q 2003 Retention rate = Total Exited and Placed Records with the services completed quarter of 3Q 2002 and the participant had at least one hour of work during 3Q 2002 or 4Q 2002. 1 = Click mouse button to advance to next slide

23. Retention Rate – An Example Total Retained Services Completed – 3Q 2002 Is there at least one hour of work in 2Q 2003? Yes, go to next quarter. 2 Total Retained = 3Q 2003 4Q 2002 1Q 2003 2Q 2003 Retention rate = Total Exited and Placed Records with the services completed quarter of 3Q 2002 and the participant had at least one hour of work during 3Q 2002 or 4Q 2002. 1 = Click mouse button to advance to next slide

24. Retention Rate – An Example Total Retained Services Completed - 3Q 2002 No, participant has not worked four continuous quarters – not counted as retained. Is there at least one hour of work in 3Q 2003? 2 Total Retained = 3Q 2003 4Q 2002 1Q 2003 2Q 2003 Retention rate = Total Exited and Placed Records with the services completed quarter of 3Q 2002 and the participant had at least one hour of work during 3Q 2002 or 4Q 2002. 1 = Click mouse button to advance to next slide

25. Retention Rate – An Example Total Retained Services Completed - 3Q 2002 If yes, participant has worked in all four quarters and is counted as retained. Is there at least one hour of work in 3Q 2003? 2 Total Retained = 3Q 2003 4Q 2002 1Q 2003 2Q 2003 Retention rate = Total Exited and Placed Records with the services completed quarter of 3Q 2002 and the participant had at least one hour of work during 3Q 2002 or 4Q 2002. 1 = Click mouse button to advance to next slide

26. Total Retained – A review 2 Participants were employed four continuous quarters. Click mouse button to advance to next slide

27. Retention Rate – Interpretation Let’s use an actual example of the Retention Rate using the report. In this example, we will use Region 6 Services Completion date – July 1, 2002 through September 30, 2002 Total Retained 2 = Retention rate = 1 Total Exited and Placed = Click mouse button to advance to next slide

28. Retention Rate – Interpretation Services completed date Total exited and placed Retention rate Total retained Click mouse button to advance to next slide

29. Retention Rate – Interpretation Services Completion date – July 1, 2002 through September 30, 2002 Total retained 2 1,417 = Region 6 54.06% = Retention rate = 1 Total exited and placed = 2,621 How is a retention rate of 54.06% for Region 6 interpreted? A retention rate of 54.06% means that slightly over half of the participants completing services during July 1, 2002 through September 30, 2002 remained employed for four continuous quarters following the quarter after completing services. Click mouse button to advance to next slide

30. This concludes the slide show. Questions may be directed to: John Glen 503-947-1234 john.l.glen@state.or.us Click mouse button to exit presentation