Why a Security Assessment is CRITICAL for School Transportation Operations in Today’s World.

1. Why a Security Assessment is CRITICAL for School Transportation Operations in Today’s World. 2013 Summer Symposium

2. Topics for Discussion • Flashback in Time • General Security • Vulnerability Assessment • Using NIMS • Personnel Security • Physical Security • Establishing Facility Security Measures • Assessment Tools

3. WE’RE OFF TO SEE THE WIZARD!!!

4. Back in the1950’s and 1960’s • Growing Suburbs • New School Buildings • Textbooks Fresh from The Publisher • Attentive Students • Supportive Parents • Funds Available

5. NEWS MEDIA • Cell Phones • Academic Performance • Budget Cuts • Tax Revolts • Violent Acts • Bus Accidents • Employee Misconduct • Social Media NOW

6. Negativity and Misinformation

7. ASK YOURSELF…AND BE HONEST! • If choice in transportation became a reality tomorrow, would my bus be the bus of choice? • Would I send my child, grandchild, niece or nephew to school on my bus? • Is my terminal team equal to or better than the competition? • Are my customers satisfied?

8. HOW DO WE GET FROM HERE….

9. TO HERE?

10. Change the Way We See and Think About the World!!!!!

11. General Security Four Phases of Emergency (Crisis) Management: • Mitigation/Prevention addresses what schools and districts can do to reduce or eliminate risk to life and property. • Preparedness focuses on the process of planning for the worst-case scenario. • Response is devoted to the steps to take during a crisis. • Recovery deals with how to restore the learning and teaching environment after a crisis.

12. General Security • Vulnerability Assessment: critical action is to identify gaps in physical or operational security that could be exploited by someone with malicious intent. • Construct a Security Plan that devotes mitigation efforts based on protecting priority assets. • Priority assets are people and equipment.

13. General Security • Develop and implement a Security Plan: • Personnel Security: Background checks, Photo ID’s, verify SSN, DMV records and MEC. • Physical Security: Access control, visitor management practices, Closed-circuit television, intrusion detection systems, fencing, lighting, gates, keypads, jersey walls, barriers or bollards. • En-Route Security: Pre and post trip inspections, follow established route paths, be First Observer trained, establish alternate emergency routes, protocols for increased Alert Levels, communication plans – key words or coded verbal commands, tracking systems (AVL) emergency buttons (Panic Buttons), and video cameras

14. General Security • Develop and implement a Security Plan: • Information Technology: password protect, firewalls, secure intranet to limit access to only those that have a need to know. • NIMs and ICS: primary and secondary security coordinators at each site, enables us to respond and manage security incidents (All-hazards approach to emergency management) and implement the “Best Practices” in security.

15. General Security • Develop and implement a Security Plan • Training: Provide general security awareness training, train staff to be First Observer’s, their roles and responsibilities during a crisis: ranging from threats of violence, bus accidents, to armed or hostile intruders and unauthorized riders and visitors. • Exercises and Drills: We need to practice like we play, tests effectiveness of your security response plans: looking for strengths, weaknesses and gaps in your plans. Conduct the After-action report and communicate lessons-learned to all staff. • Communication Plan: Most critical part of your security plan, how are you notified of an issue, how do you stay informed and follow-up on all crisis situations?

16. Assessment Tools • Do you have: • District Security Policy • Comprehensive Emergency Management Plans • Crisis Response Procedures/Guides • Conduct a Vulnerability Assessment • After-Action Reports • Follow-up on Incidents • Parent Re-Unification Plans

17. THE ROAD HOME STARTS WITH YOU • Communication • Communication • Communication

18. IT STARTS WITH YOU • Identify gaps in your security plans • Build confidence in your team • Give them the knowledge they need to respond • Customer service

19. AND THEN…THE PARENTS • Understand their role in E.M. • Most important involvement at home. • We count on them.

20. AND FINALLY…THE COMMUNITY • Moving billboard sign • Informal vs. Formal • Where are they?

22. THE ROAD TO THE EMERALD CITY • Starts with YOU! People (relationships) beat paper just about every time. • Perception is reality. The objective is to make them the same. • An invitation to everyone is an invitation to no one.

23. THE ROAD TO THE EMERALD CITY • People support what they help to create. • Reach the people who count rather than count the people you reach.

24. THE ROAD TO THE EMERALD CITY • If behavior is getting you in trouble, words are not going to get you out of it. • Do a good job. • Follow the guideline that are established.

25. HEART • Truly believe in the importance of your job. • Recognize and truly believe in your heart that your staff, students and their parents are your customers. • Truly believe that customer service must be at the very core of how you run your bus and keep our children safe.

26. KNOWLEDGE • Put your knowledge, tools and skills to work. • Motivate your students to serve as champions for your bus. 4 S’s

27. COURAGE • Have the courage to aggressively reach out to your staff. • Don't wait for your customers to come to you.

28. YOU’VE HAD THE POWER ALL ALONG..

29. YOU’VE HAD THE POWER ALL ALONG • Stay true to the mission. • Stay true to the kids. • Stay true to what you believe.

30. Questions