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Structuring for Growth

Structuring for Growth. Presented by Stefanie Fine, Vice President for Business Development and Strategic Planning JEVS at IAJVS Annual Conference Chicago May, 2005. JEVS. $60 million revenue 900 employees 15,000 individuals served annually Greater Philadelphia Area +.

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Structuring for Growth

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  1. Structuring for Growth Presented by Stefanie Fine, Vice President for Business Development and Strategic Planning JEVS at IAJVS Annual Conference Chicago May, 2005

  2. JEVS • $60 million revenue • 900 employees • 15,000 individuals served annually • Greater Philadelphia Area +

  3. Career Management Skills/Career Training Employer Services Home Health Care and Personal Assistance Job Readiness/Career Advancement for Target Populations Residential and Day Services for Clients with Mental Retardation Work and Recovery Services for Clients with Mental Illness Substance Abuse Treatment Welfare to Work Services JEVS – Services Offered

  4. Commitment to Growing Strategically • Mission of helping people help themselves is viewed broadly • To serve the general, as well as the Jewish community • To provide a broad range of services • No geographic boundaries

  5. Commitment to Growing Strategically • Core Principles • Mission and Strategic Plan Fit • Core Competencies • Focus on Diversified Funding • Proactive vs. Reactive • Philosophy of Creating Solutions • Collaborations – Internal and External • Advocacy • Geographic Expansion

  6. Growth Strategies • Consumer driven • Market leader • Geographic expansion • Government relations • Fee for service • Social enterprise • Alliances and partnerships

  7. Investment in Growth and The Infrastructure to Support It • Board Restructuring and Development • Talent Management • CEO, Two COO’s, Executive Directors • Leadership at All Levels • Learning Environment • Pay for Performance • Program Design • Cross Agency Teams

  8. Investment: Business Development and Strategic Planning • Competitive Intelligence • Market Research • Marketing Plans • Grant/proposal writing and management • Strategic alliances and initiatives

  9. Investment: Technology • Intranet • Outcomes to Efforts Software • Telecommuting • Voice over IP Telephone System

  10. Investment: Communications • Internal “Agency Model” Structure • Marketing Plan Training • Promotional Planning • Commitment to Employee Communication

  11. Investment: Quality Assurance • Customer defines desired outcomes and service features • Agency-wide Total Quality Management Initiative • Performance Improvement

  12. Conclusion • JEVS has doubled in size over the past 5 years. • The foundation for this growth has been a reputation for quality services and for bringing solutions. • The building blocks have been a commitment to strategically growing and an investment in talent and infrastructure; • And the good fortune of being in the right services at the right time.

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