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AQTF 2007 Revised Standards and Evidence Guide

AQTF 2007 Revised Standards and Evidence Guide. Why the Change. COAG agenda Modern approach to regulation Continuous improvement Building industry confidence. Why the Change. Reforms to the training system are essential to Lift educational attainment and participation

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AQTF 2007 Revised Standards and Evidence Guide

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  1. AQTF 2007Revised Standards andEvidence Guide

  2. Why the Change COAG agenda • Modern approach to regulation • Continuous improvement • Building industry confidence

  3. Why the Change Reforms to the training system are essential to • Lift educational attainment and participation • Improve employer and regulator confidence • Provide a well-skilled and flexible workforce

  4. COAG Aspects of the COAG training reform package • Introduction of an outcomes-based audit model • Ensure national consistency in implementation • Build industry confidence in the training system

  5. What’s Different Structure of AQTF 2007 • Simplified compliance requirements • New national audit model • Use of quality performance indicators • Risk Management approach

  6. What’s Different • Quality training and assessment focus • Quality skills outcomes measures • National forms and national guidelines • National forum to ensure consistency • NewExcellence level

  7. Essential Standards for Registration • 3 essential standards and 14 elements which cover: • Quality training and assessment • Services to RTO clients • Management systems • 9 conditions of registration • 3 indicators of RTO performance to be used to assess the quality of RTO training outcomes

  8. Conditions of Registration 1 Governance 2 Interactions with the registering body 3 Compliance with legislation 4 Insurance 5 Financial management 6 Certification and issuing of qualifications and Statements of Attainment 7 Recognition of qualifications issued by other RTOs 8 Accuracy and integrity of marketing 9 Transition to Training Packages/expiry of accredited courses

  9. Conditions of Registration The Chief Executive of each RTO will sign a declaration binding the RTO to operate in accordance with the Conditions of Registration

  10. Quality Indicators • Learner engagement and competency development • Employer satisfaction • Competency completion rate

  11. Quality Committed RTOs Excellence validation Two validation points • Quality committed • Outstanding RTOs will need to demonstrate high levels of achievement and continuous improvement across all categories across the whole organisation

  12. Quality Committed Categories of RTO operation • Learning and assessment • Leadership • People • Client focus • Working relationships • Management systems

  13. Evidence Guide • Standards focus on the achievement of quality skills outcomes • RTOs will be required to provide evidence that they are consistently monitoring and improving their operations in relation to these standards

  14. Standard 1 The RTO provides quality training and assessment across all of its operations

  15. Element 1.1: Training and assessment is continuously improved by collecting, analysing and acting on relevant data • Student destination and exit surveys • Enrolment and marketing surveys • Industry focus groups • Institute Quality Management systems (ISO 9001:2000) • Institute planning and review processes • Reports on implementation and outcomes of improvement projects • Quality awards

  16. Element 1.2: Strategies for training and assessment meet the requirements of the relevant Training Package or accredited course and are developed in consultation with industry stakeholders The RTO develops training and assessment strategies and training programs that provide sufficient information to guide trainers and assessors and ensure that learners receive training and assessment that meets their needs and industry requirements • L&A Strategy procedure and completed L&A Strategy Form • Assessment validation process • Minutes of meetings • Quality improvement projects • Industry involvement

  17. Element 1.3:Staff, facilities, equipment and training and assessment materials used by the RTO are consistent with the requirements of the Training Package or accredited course and the RTO’s training and assessment strategies • Resource requirements identified in TP, course documents and CIDO • Suitability lists of qualified staff + Matrix • ATR procedure The currency, sufficiency and effectiveness of staff, facilities equipment and training and assessment materials are systematically reviewed and improvements made where needed • Recommendations for improvement projects • Institute planning and review systems

  18. Element 1.4: Training and assessment is delivered by trainers and assessors who: (a) have the training and assessment competencies determined by the National Quality Council or its successors (b) have the relevant vocational competencies at least to the level being delivered or assessed, and (c) continue to develop their vocational and training and assessment competencies to support continuous improvements in the delivery of RTO services. Requires - • Documented recruitment process for FT and PT staff • Documented staff induction and PD processes • Documented processes for review and update of teacher qualifications • Documented arrangements for direct supervision

  19. Element 1.5: Assessment, including Recognition of Prior Learning: (a) meets the requirements of the relevant Training Package or accredited course (b) is conducted in accordance with the principles of assessment and the rules of evidence, and (c) meets workplace and, where relevant, regulatory requirements Requires – Contracts for commercial workplace delivery which include customisation Faculty business plans which include industry consultation. Includes - • Provision of alternative training modes • Assessment validation process • SAG • Procedure for advising students of progress • Re-assessment process • RPL processes

  20. Standard 2 The RTO adheres to principles of access and equity and maximises outcomes for its clients

  21. Element 2.1: Client services are continuously improved by collecting, analysing and acting on relevant data Improvements to client services are demonstrated • Data is collected and analysed and used as part of the management review • Industry focus groups • Minutes of meeting • Project plans • Improvement projects • Memos

  22. Element 2.2: Clients are informed about the learning, assessment and support services to be provided and their rights and obligations prior to enrolment and/or entering into a contract with the RTO Information to clients is clear and sufficient to assist them make an informed choice • Advertisements, flyers, promotional material • Institute Student Handbooks • Institute websites The effectiveness of the advice is monitored by: • Learner surveys • Complaints register Conditions of Registration - Compliance with legislation

  23. Element 2.2 (cont) Recognition of qualifications issued by other RTOs Advice to students in: • Student handbook • Internet sites • Promotional material Accuracy and integrity in marketing • Advertised course is on the Institute’s scope of registration • Procedure for approving marketing material • NRT clearly identified with NTIS code

  24. Element 2.3: Employers and other parties who contribute to each learner’s training and assessment are engaged in the development, delivery and monitoring of learning and assessment Workplace personnel are: • consulted in the development of workplace training and assessment processes • Informed of their learning and assessment roles Support is provided to each learner by workplace personnel and the learners progress is monitored. • Model training plans for specific industries • Documented consultation outcomes • Systems for training, assessment and documented improvements

  25. Element 2.4: Learners receive training, assessment and support services that meet their individual needs Learners needs are systematically assessed Training, assessment and learning support services are consistent with the training and assessment strategies • Processes for identifying and meeting individual learning needs • Access and equity policies • Reasonable adjustment procedures • Examples of design and adaptation of training and assessment tools to suit leaner's needs • Tutorial support

  26. Element 2.5: Learners have timely access to current and accurate records of their participation and progress Learners are informed about how to gain access to their records Data on learner’ participation and progress is systematically collected, recorded and stores Records management practices are monitored and improvements are demonstrated • Rollbooks/CLAMS • Institute processes for document control • Policies and systems for records management • Institute QMS (ISO)

  27. Element 2.6: Complaints and appeals are addressed efficiently and effectively Effective management of complaints and appeals and their resolution is demonstrated Complaints and appeals are monitored to prevent their recurrence and improve RTO operations and services • Complaints Handling Policy • Institute procedures for complaints management system • Complaints register

  28. Standard 3 Management systems are responsive to the needs of clients, staff and stakeholders, and the environment in which the RTO operates

  29. Element 3.1: A systematic and continuous improvement approach to the management of operations is used Management systems are appropriate for the size and scope of the RTO Focused on providing quality training and assessment • Institute strategic, business and operational plans • Documented policies and procedures Consistently implemented across the RTOs operations • Implementation strategies through websites, college, campus section meetings communication strategy • Staff induction Systematically monitored and improved • QMS (ISO) • Minutes of meetings

  30. Element 3.2: Training and/or assessment services provided on behalf of the RTO are monitored to ensure they comply with all aspects of the Essential Standards for Registration Written agreements are in place with each organisation that provides training/assessment on the RTOs behalf • Institute procedures • Register of agreements Agreements are monitored to ensure they are being adhered to and improvements made • QMS (ISO) - internal self-assessment • Institute planning and review system

  31. Element 3.3: Records are managed to ensure their accuracy and integrity Records are systematically managed Records for demonstrating compliance with the Essential Standards are maintained Staff meet their responsibilities for records management • Institutes manage recording of data and information • Local policies and systems for records management • TRIM • Rollbooks/CLAMS Records management is monitored and reviewed Continuous improvement of record management is monitored • QMS (ISO) - internal audit self-assessment • Improvements to procedures • Institute planning and review systems • Evidence of implementation of improvements

  32. Essential Standards In response to AQTF 2007 and the continuous improvement focus Institutes need to: • Develop new and innovative approaches to address the specific skills needs in their areas • Work in partnership with industry, enterprise and community groups • Demonstrate flexibility and customer responsiveness

  33. Website Links • AQTF 2007 mapped to ISO & ABEF https://detwww.det.nsw.edu.au/tsss/aqtf/compliance/resources/aqtf07_05_iso_%20map.doc • AQTF 2007 Evidence Guide https://detwww.det.nsw.edu.au/tsss/aqtf/compliance/manuals/aqtf_ev_guideV2.0.pdf

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