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A partnership for taxpayer service enhancement

A partnership for taxpayer service enhancement. Project Brief. Main Features of the HMP. Major Milestones. Key requisites of enhanced taxpayer service. RMO issued to provide additional guidelines Integral element in BIR office: Taxpayer Assistance Area

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A partnership for taxpayer service enhancement

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Presentation Transcript

  1. A partnership for taxpayer service enhancement

  2. Project Brief

  3. Main Features of the HMP

  4. Major Milestones

  5. Key requisites of enhanced taxpayer service • RMO issued to provide additional guidelines • Integral element in BIR office: Taxpayer Assistance Area • Welcome banner to be placed • Essential elements in TSA: flow charts, log book, information materials, tax returns, facilities, and smiling and helpful personnel • Taxpayer Feedback and BIR response • system with Encouragement banner

  6. HMP Official LOGO HMP Button Pins HMP Entrance Tarp HMP “Drop Box” Tarp HMP Materials

  7. Presentation of HMP Jingle & Ad The HMP Official Jingle The HMP Official TV Commercial

  8. B I R

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