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Increasing Automation within Your Environment

Increasing Automation within Your Environment. Meet Oscar Romero. Born and raised in Miami, FL Miami Football Fan (Hurricanes and Dolphins) Member of Kaseya’s first intern class in 2011. Former Tier 1/Tier 2 Support Specialist at Kaseya

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Increasing Automation within Your Environment

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  1. Increasing Automation within Your Environment

  2. Meet Oscar Romero • Born and raised in Miami, FL • Miami Football Fan (Hurricanes and Dolphins) • Member of Kaseya’s first intern class in 2011. • Former Tier 1/Tier 2 Support Specialist at Kaseya • Automation and Monitoring Lead for large MSP in the D.C. Area. • In four years, our agent count grew 221%. • Helped expand Kaseya footprint via expanded Automation • Identified hidden business opportunities through core VSA functions. • Currently Technical Success Manager for Customer Success at Kaseya Oscar Technical Account Manager - CSX

  3. Increasing Automation within your environment!

  4. Agenda • Agent Procedure Creation • Key VSA Automation functions • Pre and Post Automation • Policy Management • Closing Remarks

  5. Agent Procedure Creation BrainStorm Pseudo-Script QA Scripting Final Execution Inception to Masterpiece (In Progress) Creating scripts is a unique process to the individual. The process in getting to the finish line may vary however the end result is typically the same. The difference lies in the next level of Automation.

  6. Key VSA Automation Opportunities Database Variables Key fundamental aspects to leverage Agent Procedures dynamically. Procedures Alerts Create alarms within your agent procedures for alerting/monitoring. New Agent Installed Automate Onboarding and set your standard when new agent’s check-in.

  7. Pre and Post Automation Post Automation Kaseya Module Task. Example: Software Management Pre Automation Leveraging Pre and Post Automation. Modules which support pre and post: Anti-malware, Anti-virus, Legacy Patch Management, Software Management

  8. Why Policy Management?

  9. Key concepts in Policy Management ViewsCreating dynamic and unified views to leverage policies specific to your endpoint management criteria. Compliance CheckAutomated check to evaluate the current state of policy(ies) on your endpoints. Import TemplateSave time and ensure accuracy in policy creation by importing settings from existing agents into a policy. Policy MatrixKPM feature which helps administrators identify the status of specific policy objects.

  10. Kaseya Automation Exchange and Community

  11. Kaseya Community: https://community.kaseya.com

  12. Kaseya Automation Exchange: https://automationexchange.kaseya.com/

  13. Let’s Connect! Email: oscar.romero@kaseya.com Linkedin: https://www.linkedin.com/in/oromero10/ Find me on the community, exchange, and Kaseya Connect Amsterdam in October!

  14. Thanks for coming! Have a nice day!

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