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This project aims to implement a robust Helpdesk and Quality Management System (QMS) across various business areas, including R&D, Sales, Logistics, and Hardware for major industry players like IKEA, Volvo, and Ericsson. By integrating application management and project management capabilities, the system will enhance customer support and operational efficiency. Key roles involved include Site Account Manager, Project Manager, Application Consultant, Application Manager, and Application Developer, ensuring comprehensive oversight and service delivery for all customers.
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Helpdesk and QMS ”Org MA-system Control” - under flik ”Business Area” Control AB R&D Sales Department Business Areas Industry IKEA Telecom Wholesalers Logistics Hardware SKF,Volvo,Arca Systems IKEA Ericsson, Flextronics, etc Wholesaler & Breweries HW for all customers • Site Account Manager • Project Manager • Application consultant • Application Manager • Application Developer