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Mentoring and Quality Review HAP SOAR Project

Mentoring and Quality Review HAP SOAR Project. HOMELESS ADVOCACY PROJECT Michele Levy, Managing Attorney. HAP and SOAR. HAP’s SOAR Project in Philadelphia began in July, 2007. HAP Partners SSA: Specifically, the SSA Downtown Philadelphia field office

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Mentoring and Quality Review HAP SOAR Project

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  1. Mentoring and Quality Review HAP SOAR Project HOMELESS ADVOCACY PROJECT Michele Levy, Managing Attorney

  2. HAP and SOAR • HAP’s SOAR Project in Philadelphia began in July, 2007. • HAP Partners • SSA: Specifically, the SSA Downtown Philadelphia field office • Disability Determination Services: Specifically, the Wilkes-Barre Office • Philadelphia Office of Supportive Housing

  3. HAP’s SOAR Projects Initial project with OSH for homeless adults Partnership with DHS for youth aging out of the delinquency or dependency systems HPRP project for “newly homeless” persons TANF SOAR Project with DPW

  4. Philadelphia SOAR Outcomes First application filed in December 2007 To date, 717 claims in HAP’s SOAR Projects have been approved and 3 claims have been denied. Average processing time from date application filed is 32 days.

  5. Securing Positive Outcomes • Selecting Advocates: who should be trained to participate in application filings via SOAR? • Population served by the advocate • The nature of the advocate’s job • Past relationship with the relevant agency

  6. Securing Positive Outcomes • Determining SOAR Clients: which potential clients should be included in the SOAR project? • Most recent psychiatric or other medical evaluation • Current or past medication – type and dosage • Current functioning • Reliability/dependability of referring source

  7. Securing Positive Outcomes • Providing Ongoing Supervision and Support • Review first letter of support (a/k/a medical summary report) submitted by each advocate • Remain available to answer questions and to review any documents • Provide reminders of upcoming deadlines and the steps in the claims process

  8. Securing Positive Outcomes • Knowing Your Adjudicator and Claims Representative • What medical evidence will your adjudicator require for various impairments? • How much information does your adjudicator need in the letter of support? • What should be provided to secure re-openings of prior filings? • What will your claims representative require to process the claim?

  9. Securing Positive Outcomes • Maintaining Communication Among SOAR Partners • Is the process running smoothly between the SSA claims representative and the disability adjudicator? • Is the advocate maintaining effective communication with the adjudicator and claims representative? • Remain available to trouble-shoot as issues arise

  10. Michele Levy Managing Attorney 215.523.9585 mlevy@philalegal.org Homeless Advocacy Project 42 S. 15th Street, 4th Floor Philadelphia, PA 19102 Telephone: 215.523.9595 Fax: 215.981.3866 www.homelessadvocacyproject.org

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