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SECURITY TRAINING

This comprehensive training program focuses on developing collaborative security partnerships within entertainment venues, like the Santa Barbara Bowl. Key topics include public education, accountability, and reporting problems for improved site management. We emphasize the necessity of specialized security training that meets state licensing requirements and addresses alcohol laws, conflict resolution, and emergency scenarios. Participants will learn effective communication strategies, crowd management techniques, and the importance of creating a welcoming atmosphere. Join us in ensuring safety while providing an enjoyable experience for all patrons!

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SECURITY TRAINING

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Presentation Transcript

  1. SECURITY TRAINING DEVELOPING PARTNERSHIPS IN ENTERTAINMENT VENUES

  2. Santa Barbara Bowl

  3. Concession Plaza

  4. S.B. Bowl Stage View

  5. VIP Terrace

  6. Aerial View

  7. Rock and Roll!

  8. POLICE ROLE • Public Education and Information • Develop Partnerships – “not training security” • Business Watch Approach • Accountability and Reporting Problems

  9. Business Responsibility • Good Site Management - 24 Hour Contact • RBS Training - Involve Police • Security Training - Specialized for Entertainment Venues • State Licensing Requirements

  10. Training Topics • Alcohol Laws • Identification • Conflict Resolution • Confidence to Call Police – “good calls vs. bad calls” • Emergencies and Crime Scenes • Training Scenarios - Medical, Crime, Disaster

  11. EQUIPMENT • Communication - Radios and Earpiece • Lighting - Ambient, Personal, Blacklight • Photo, Video and Audio Recording • Uniforms and Appearance

  12. Crime Prevention Through Environmental Design - CPTED • Public Safety - Crime Prevention • Tempe, AZ - Curfew and Youth Problems • Santa Barbara, CA - Sidewalks and Parking Lots • Transportation - Taxis, Shuttles

  13. DUI COCKTAIL NAPKIN

  14. LAWS AND ORDINANCES • Curfew • Cruising - Intermittent Traffic Diversion • Blocking Sidewalks • CUP - Density of Bars • Detox Center

  15. CROWD MANAGEMENT • Business Responsibility - Customer Care • Control Lines • Overcrowding • Closing - Sequential and Coordinated

  16. GOALS • Safety – Good Neighbor • Teamwork and Cooperation • Welcoming Presence – Hosts NOT Bouncers • Public Relations – Positive Image Attracts Customers • Communications – Patrons, Other Businesses, Police

  17. 5 “F” WORDS F air F irm F riendly F lexible F _ _

  18. Fun!

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