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AbilityOne Program Strategic Sourcing

AbilityOne Program Strategic Sourcing. Breakout Session # 502 Name: Scottie Knott, Chief Operating Officer John Qua, Vice President Services National Industries for the Blind (NIB) Date: Tuesday, July 20, 2010 Time: 2:30 p.m. – 3:45 p.m. 1. Agenda. AbilityOne Program

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AbilityOne Program Strategic Sourcing

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  1. AbilityOne Program Strategic Sourcing Breakout Session # 502 Name: Scottie Knott, Chief Operating Officer John Qua, Vice President Services National Industries for the Blind (NIB) Date: Tuesday, July 20, 2010 Time: 2:30 p.m. – 3:45 p.m. 1

  2. Agenda AbilityOne Program Strategic Sourcing Strategic Opportunities Contract Management Support (CMS) Keys for Success

  3. AbilityOne Program - Beginnings Wagner-O’Day Act (1938) Javits-Wagner-O’Day Act (1971) “JWOD” now “AbilityOne” Program (2006)

  4. AbilityOne Program President of theUnitedStates Committee Members DOC DOD Air Force Army Navy DOJ DOL ED GSA USDA VA Citizen Citizen Citizen Citizen Committee for Purchase From People Who Are Blind or Severely Disabled Chairperson Congress Legal Authority National Industries For the Blind (NIB) NISH Nonprofit Agencies employing persons with severe disabilities Nonprofit Agencies employing persons who are blind Federal Customers

  5. Importance of AbilityOne & NIB • Seven out of ten working age Americans who are blind are not employed Our Mission To enhance the opportunities for economic and personal independence of persons who are blind, primarily through creating, sustaining and improving employment. • NIB and our associated agencies serve as the largest • program responsible for the employment of people • who are blind

  6. AbilityOne & Small Businesses Making a Difference AbilityOne Nonprofit Agencies ($2B) Small Businesses ($93B) • Employ a population that is economically disadvantaged • Enable people to achieve their slice of the American dream • Innovate and improve their industries • Are an engine driving the U.S. economy • Employ a population that is economically disadvantaged • Enable people to achieve their slice of the American dream • Innovate and improve their industries • Are an engine driving the U.S. economy • NIB has partnerships with over 100 Small • Businesses through the AbilityOne Program

  7. AbilityOne/NIB Strategic Sourcing For Services • Creates a win-win AbilityOne total solution demonstrating value-added mission support • Establishes long term, mutually supportive relationship • Encompasses centralized planning; standardized approach; mutual goal setting and measurements • Provides decentralized quality execution via national reach of affiliated agencies • Where appropriate, leverages prime contractors, small business, and NISH partnerships

  8. Strategic Opportunities Primary Services Lines of Business ADMINISTRATIVE /TECHNOLOGY SERVICES CONTRACT MANAGEMENTSUPPORT SUPPLY CHAIN SERVICES DOCUMENT MANAGEMENT TELESERVICES • Prepare “ready to close” contract file • Obtain, validate & file forms • Process supporting contract actions • Expedite Delivery Requests • Contract Payment Reconciliations • Delinquency Follow-Up • Warehousing & Distribution • Kitting and Assembly • Package Reclamation • Parts Machining • General Admin Services • Mailroom Operations • Transcription Services • CD/DVD Replication • Data Entry • Copy Center Operations • A/V Duplication • Document Conversion • Doc Prep • Scanning • Indexing • Hosted Image Management • Switchboard • Order Processing • Call Centers

  9. The BIG Idea • Create a win-win partnership between AbilityOne and DoD designed to help address the contracting community workplace needs. • This partnership provides non-inherently governmental contract management support for contract closeout while creating career oriented, upwardly mobile employment for people who are blind or severely disabled.

  10. Contract Management Support How We Got Here… • NIB agreed to pursue Contract Management Support (CMS) – February 4, 2009 • NIB presentation to Department of Defense (DoD) Senior Procurement Executives (SPE) – February 25, 2009 • NIB met with Army to initiate discussions on leadership role for Army in CMS – June 2, 2009 • Committee, NIB and NISH agreed to have NIB lead AbilityOne efforts, with collaborative engagement with NISH – July 13, 2009 • Army agreed to negotiate a Strategic Sourcing Contract on CMS with NIB – July 15, 2009 • CMS Pilot contract awarded September 23, 2009

  11. CMS Pilot • FFP level of effort contract; 9 month term, 9 month option • Proof of concept pilot services: • Government site/Contractor site Facilities • Contract close-out (fixed price contracts) • Digital imaging • Document destruction • Performance at: • Fort Sam Houston (Government site) • Philadelphia, PA (Contractor site) • JCC I/A San Antonio, TX (Government site) • Pilot employs 14 people who are blind or severely disabled, including 1 Wounded Warrior, 1 Service Disabled Veteran Contractor Site Philadelphia, PA

  12. CMS Metrics As of June 17, 2010 • SA Site Philly Site JCC/IC Totals •  Site Type: (Gov-site) (Ktr-site) (Gov-site) •  Site Connection Date: 10-26-09 11-16-09 2-8-10 •  Contracts Received: 1,369 1,325 998 3,692 •  Contracts Closed through PD2: 1032 717 862 (Manual) 2,611 •  Contracts In Process Not Assigned: 0 0 72 72 •  Contracts in Process at C/S: 118 174 64 356 •  Contracts Pushed to the KO: 219 434 0 653 •  Total De-obligations through PD2: $ 3.6M $ 1K $ 156K 3.9M •  Total De-obligations pushed to KO: $ 1.9M $ 362K $ 0.00 2.3M •  Contracts Stored for Destruction: 296 717 N/A 1,013 •  Contracts Destroyed to Date: 855 0 N/A 855 •  Contract Scanning: 972 1,151 N/A 2,123 •  Contracts Returned for Rework 3 7 0 10

  13. CMS Where We’re Going… • DoD-wide contract accessible by all MILSVCs/Agencies: • IDIQ contract term: 5 years (base/4 one year options) • FFP Performance Based • NIB functions as Prime: Subcontracts to AbilityOne non-profit agencies • IDIQ Task Orders issued from menu of services • Decentralized ordering • Award & Procurement List addition: June 2010 • Menu of Services to select: • Government-site/Contractor-site Facilities • Contract close-out…”Ready-to-close contracts” delivered to KO • Modifications/de-obligations prepared, completed, distributed • Digital imaging • Document destruction

  14. CMS Where We’re Going… (continued) • People • AbilityOne Pipeline: 403 personnel in DAU across 26 States • (37 Wounded Warriors/77 Service Disabled Vets) • 90 personnel have completed CON 100 • Standardized Training • DAU; Just-in-Time Contract Close-out; System Training • Pipeline Capacity • NIB - RFP 28 Government-site/ 20 Contractor-Site Responses • NISH- Transparency process - 50 plus Agencies Qualified • Work Processes/Quality Control • Reviewed and Refined based on customer requirements (mods, distribution) and field survey • Quality Control Plan in place… 99.99% quality (7 returns/3,264 K’s ready to close) •  Cost Contract Close-out: • Pilot approach on initial IDIQ Task Orders • Roll-out of standard processes follows

  15. Keys for Success • Senior Leadership essential to making it happen • Mutual goals/outcome agreements • Principles of Program Management applied • Program Manager • Frequent Reviews • Open communications between NIB, NISH, Committee Staff and Army • Pilot metrics, lessons learned, SOPs applied to IDIQ • National strategy fits government’s initiative to source strategically • Customer engagement

  16. Contact Information AbilityOne: www.abilityone.gov NIB: www.nib.org AbilityOne Catalog: www.abilityonecatalog.com E-commerce: www.abilityone.com Scottie Knott Chief Operating Officer 703-310-0558 sknott@nib.org John Qua Vice President Services 703-310-0371 jqua@nib.org

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