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Managing, Motivating & Leading People

Managing, Motivating & Leading People. Presented By: Karen Becton-Johnson Katheryn Houston For ABMTS Conference August 2009. Focus. Leading when not in a position of authority What to do when your boss gives you authority and co-workers don’t accept it Getting things done through others.

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Managing, Motivating & Leading People

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  1. Managing, Motivating & Leading People Presented By: Karen Becton-Johnson Katheryn Houston For ABMTS Conference August 2009

  2. Focus • Leading when not in a position of authority • What to do when your boss gives you authority and co-workers don’t accept it • Getting things done through others

  3. Management is doing things right; Leadership is doing the right things. Peter F. Drucker

  4. Management Inside the company Into each individual Into the differences in goals, style, needs of each person More tactical Leadership At the competition At the future At alternative routes forward Focus on broad patterns More strategic Management vs. Leadership

  5. Effective Leadership • Communicate • Inclusion • Empowerment • Accountability • Model the Behavior • Trustworthy

  6. Become an Extraordinary Leader • Skills • Personal assessment • Personal character • Coach • Role models

  7. Effective Virtual Leadership • Use technology effectively • Build community • Share goals, expectations, purpose vision • Share visible, measurable results • Coordinate/Collaborate across organizational boundaries

  8. How to Motivate Others • Authentic You • Listen • Learn • Relationships • Keep giving feedback/coach the outcome • Get input from others • Lead from the front • Tell the truth • Manage your boss • Recognize people through responsibility and advancement

  9. Deep rooted honesty Empathy See the truth in others Listen Learn No tricking or bullying President Obamaon Leadership

  10. Assuming everyone is like you Relying on financial rewards Promising something you cannot deliver Limiting training and development opportunities Insufficient feedback Mistakes to avoid in motivating others

  11. The failure to give appropriate and timely feedback is the most extreme cruelty that we can inflict on any human being. Charles Coonradt

  12. Leading When Not in a Position of Authority • YOU – 4F club • WIIFT • Inclusion • Golden Rule • Platinum rule • Communication- LISTEN • Recognition

  13. Pull the string, and it will follow wherever you wish. Push it and it will go nowhere at all. Dwight D. Eisenhower

  14. WIIFT Listen Give credit where credit is due It’s about the organization Co-workers won’t accept your authority??!!!

  15. Getting Things Accomplished Through Others • Lead by example • Tell them why • Get their opinions • Feedback • Reward • Manage by exception • Manage by walking around • Smile

  16. Questions???

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