1 / 11

IT Support: Setting Up PCs and Staff Image Guide

Explore the process of installing and setting up PCs at the institution. Learn about the staff image currently in use including software like WXP SP2, IE 6, and Office 2003 Pro. Discover details on when to transition to Office 2007 or Vista, with trials available for Office 2007 and Vista. Gain insights on DHCP, Windows patches, software purchasing, and Windows & Office updates. Stay updated on application delivery methods, remote assistance tools, laptop user concerns, and network security policies. Visit http://www.rdg.ac.uk/ITS/documents/operatingsystems/staffimage.htm for more information.

unity-ball
Télécharger la présentation

IT Support: Setting Up PCs and Staff Image Guide

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Installing / Setting Up PCs

  2. Staff Image • Currently • WXP SP2 • IE 6 • OE 6 • Office 2003 Pro • FrontPage 2003 • Acrobat Reader • Aladdin Expander • http://www.rdg.ac.uk/ITS/documents/operatingsystems/staffimage.htm

  3. Staff Image • How much is it used? • When to move to: • Office 2007? • Vista? • summer 2008? • Trial of Office 2007 in S@iL • now • Trial of Vista • next session

  4. Setting up PCs • DHCP • Windows patches • Sophos

  5. Installing software • “Obtaining and Buying Software” page • http://www.rdg.ac.uk/ITS/rdgonly/software.htm • vidist • software distribution server • Office 2007 • \\vidist\office2007 • need to be more careful about activation codes • Acrobat vs. free PDF creators

  6. Windows & Office Updates • WSUS • all PCs on rdg-home should be on WSUS • AGITS – Feb 2007 • should all PCs be on rdg-home?

  7. Application delivery • ITS using SMS for labs • wider use? • SoftGrid?

  8. Vista • current ITS position at: • http://www.rdg.ac.uk/ITS/news/2007/vista.htm • need to have another IT Supps event • what else?

  9. Remote assistance • ITS looking to use this to enable more efficient working • SBS have been using for some time • issues?

  10. Laptop users • file security • should we be worried? • file synchronisation • good or bad? • network security

  11. Printers & accounting • do you have policies on makes/models? • do you want to use printer accounting? • in-built wireless

More Related