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1. Enhancing environmental and financial performance through waste minimisation Nicosia, 14-15 of May 2009 
Patricio Gonzalez Morel 
2. Hotel waste 
3. Hotel waste 
4. Waste management in hotels Hierarchy of solid waste management strategies  
5. Waste management in hotelsA few thoughts Hotels generally pay twice for the waste they discard
Once when they purchase the items
Once when they throw them away
The best option from an environmental and financial standpoint is to avoid/minimise waste wherever possible 
6. Waste management in hotelsA few thoughts In most cases, waste minimisation measures are
simple
inexpensive
highly cost effective
Waste minimisation and recycling can reduce waste generation in hotels by more than 50%
Waste minimisation in hotels is all about details
 
7. Housekeeping & rooms Plastic bags
Minimise the amount of plastic bags used to return guest laundry 
8. Housekeeping & rooms Plastic bags
Avoid using plastic bags to transport and collect guestroom linens 
9. Housekeeping & rooms Plastic bags
Where possible, use guestroom rubbish bins that don’t need disposable plastic liners 
10. Housekeeping & rooms Plastic bags 
If plastic liners are used in rubbish bins
Make sure the bags are of appropriate size and thickness
Change them only when soiled 
11. Housekeeping & rooms Consider alternative options to wrapping in plastic the cups and glasses provided in guestrooms 
12. Housekeeping & rooms Plastic bags – Case study
Housekeeping department of a 320-room hotel
Use of large plastic bags	= 480.000 /year
						~ 4 bags/room/year
Resulting expenditure 		= € 22.000 /year
Possible reduction		>50% 
13. Housekeeping & rooms Adopt guest communication strategies that produce less waste 
14. Housekeeping & rooms Use a minimum-waste format for fruit baskets   
15. Housekeeping & rooms Avoid needless waste wherever possible 
16. Housekeeping & rooms Avoid excessively packaged amenities 
17. Housekeeping & rooms Use refillable dispensers rather than individually packaged amenities  
18. Housekeeping & rooms Case study – Shampoo cost in Caribbean hotel  
19. Housekeeping & rooms Cleaning products
Avoid using cleaners in ready-to-use format
Buying little active ingredient ... and lots of expensive packaging
 
20. Housekeeping & rooms Cleaning products
Purchase concentrated product in bulk
Dilute properly and transfer to refillable dispensers 
Required dilution rates are typically very high (typically 1:50 to 1:200)  
21. Housekeeping & rooms Cleaning products
Always follow manufacturer’s recommendations
Don’t expect housekeepers to respect dilution ratios   
22. F&B Avoid food items in single-portion packaging
Issues
High waste to product ratio
High costs
Others ... 
23. F&B Avoid food items in single-portion packaging 
24. F&B Buy beverages packaged in refillable containers 
25. F&B Bottled water – Case study
500-room, all-inclusive hotel
Hotel bottled water consumption 	= 210.000 L/year
Expenditure for 1,5L disp. bottles 	= € 27.500 /year
Switching to 19L returnable jugs would:
Reduce bottled water costs by €15.000 per year
Prevent discarding 140.000 plastic bottles per year 
26. F&B Avoid wasteful F&B presentations 
27. F&B Encourage suppliers to provide their goods in returnable crates, containers, pallets 
28. F&B Avoid disposable items
 
29. F&B Avoid disposable items – Why?
Litter
Rubbish
High cost
	Plastic cup = € 0.03
	Washing cost = € 0.01
Alternative?
Durables 
	(for guests and staff)
 
30. F&B Disposable cups – Case study 
200-room, all-inclusive European hotel
Use of disposable cups 	= 800.000 cups/year 
					= ~4 /guest.day
Cost of disposable cups 	= € 24.000 /year
Savings achieved with durable cups = € 16.000 /year
	Enough to purchase ~10.000 polycarbonate cups/year
 
31. F&B When using disposable items, use them wisely 
32. F&B Use heating fuel cartridges sparingly 
33. F&B Heating fuel cartridges – Case study
480-room, all-inclusive hotel on the Red Sea
Cartridge consumption	= 180.000 units/year					= € 14.800 /year
Savings with electric chafers	= € 13.900 /year 
34. Batteries Issues
Hazardous waste
Proper disposal
Cost
Problems and guest complaints 
35. Batteries Where possible, use hard-wired rather than remote controls for air-conditioning units 
36. Batteries Avoid providing more remote controlled devices than absolutely needed 
37. Batteries Use rechargeable rather than disposable batteries wherever possible 
38. Offices and back-of-house Avoid needless waste  
39. Gardens Create gardens that produce less waste
	... and less water
	... and less fertiliser
	... and less energy
	... and less labour  
40. Gardens Compost all possible yard waste
Produce mulch from branches and other items that can’t be readily composted
 
41. Gardens Don’t use plastic bags to collect yard waste 
42. Gardens Where possible, use rubbish bins that don’t need plastic liners 
43. Thank youPatricio Gonzalez Morel pgonzalez@resourcesconservation.org