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Search, Discovery, and the Cloud

Search, Discovery, and the Cloud. Jeff Fried CTO , BA Insight Nate Treloar SVP, Knowledge Services, Ektron George Everitt CEO, Applied Relevance Miles Kehoe Director, Consulting Services, LucidWorks. Jeff Fried CTO , BA Insight. running in s omeone else’s d ata c enter.

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Search, Discovery, and the Cloud

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  1. Search, Discovery, and the Cloud Jeff Fried CTO, BA Insight Nate Treloar SVP, Knowledge Services, Ektron George Everitt CEO, Applied Relevance Miles Kehoe Director, Consulting Services, LucidWorks

  2. Jeff Fried CTO, BA Insight

  3. running in someone else’s data center

  4. The Cloud has different flavors Site Search More Customizations Less Complexity Hosted Search

  5. Minimal Entry Cost

  6. Shift From CAPEX to OPEX

  7. Improved Business Agility

  8. Hybrid Cloud Adoption - “Cloud on your terms” On-Premises Why Hybrid? Flexibility On-Premises customization Significant footprint in Remote locations Regulatory reasons Manageability

  9. How satisfied are you with SaaS and On-Demand Apps? Pragmatic Patterns of Cloud Adoption • Enterprises have many systems, with different needs for control and security • Some Key existing systems will remain on-prem indefinitely • The Cloud creates silos, compounding the problem of information fragmentation • Unified view across these silos is at the center of many business-critical applications • SaaS systems limit customization • Fielding tailored applications requires an external integration capability • O365 does not content enrichment, indexing of external content, or any full-trust code Source: InformationWeek Analytics Enterprise Applications Survey Companies need integration and customizations beyond what can be done in O365, but also want the advantages of SaaS.

  10. Hybrid Cloud Adoption Patterns – O365 1 of every 4 EPG customers is licensed for O365, will be 1 of every 3 by June 2014, adopting in two patterns: Search bridges the silos created by cloud adoption -> Adopting Hybrid Cloud is a search project Split User Split Workload • Within SharePoint: • Mysites • TeamSites • Extranet • Intranet • Focused Sites • Services Farms • Across O365: • Exchange • Lync • Yammer • OneDrive • SharePoint Users on any of the workloads (Exchange, SharePoint or Lync) in the cloud while using other workloads On-Premises An organization splitting users within a workload (Exchange or SharePoint) between On-Premises and Online

  11. Two ways to create a Unified View • Indexing • Crawl content from a search farm (on-premise and/or Azure-based) + Provides uniform relevance and latency +Allows uniform metadata (via KIP content enrichment capabilities) –Requires higher bandwidth and footprint • MetaSearch (Query Federation) • Send queries to multiple search instances and combine the results + Lower bandwidth, small footprint, sometimes the only way possible –Only as good as the weakest link (no content enrichment, variable latency) • Both of these can support hybrid or cross-version hybrid scenarios

  12. Nate Treloar SVP, Knowledge Services, Ektron

  13. George Everitt CEO, Applied Relevance

  14. Control • You are at the mercy of the cloud vendor for third party features • Sandboxes prevent meaningful extensions • Least common denominator features

  15. Performance • Bandwidth Limits • Latency • Sending big documents is slower • No control over the internet pipe

  16. Security • Requires encryption on the wire • SSL adds latency • Potential for misuse • Is your content really isolated?

  17. Miles Kehoe Director, Consulting Services, LucidWorks

  18. Miles Kehoe – LucidWorksmiles.kehoe@lucidworks.com Verity: 1989 – 1995 New Idea Enginering 1996-2012 SearchButton.Com 1999-2001 LucidWorks 2012-current

  19. ‘Cloud Search’ SearchButton.COM 1999-2001 Hosted Verity+ HTML Snippet to embed search/results Best bets/boosts/reporting LucidWorks on Azure 2012-1013 Full LWS product featues “Some assembly required’ for UI

  20. Links @miles_kehoe http://www.enterprisesearchblog.com http://www.lucidworks.com/lucidworks-silk/

  21. Questions for the Panel • How quickly are companies moving to the cloud? • How do security and data residency impact the adoption of search in the cloud? • What are the tradeoffs? What do you lose? Performance? • What kind of search applications? • Are there any new/disruptive business models? • Are people going around central IT? • Where does value-added content fit in? • Why do companies take content offline? • ???? From anyone in the audience

  22. Thank You! Jeff Fried CTO, BA Insight @jefffried, jeff.fried@bainsight.com Nate Treloar SVP, Knowledge Services, Ektron @ntreloar, nate.Treloar@ektron.com George Everitt CEO, Applied Relevance @apprelevence, geveritt@appliedrelevence.com Miles Kehoe Director, Consulting Services, LucidWorks @miles_Kehoe, miles.kehoe@lucidworks.com

  23. Ubiquitous -> invisible

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