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Stakeholder Meeting Agenda: CalHEERS Enhancements and Identity Proofing Discussion

This agenda outlines the key topics for the Stakeholder Meeting on November 20, 2013, focused on the CalHEERS Release Schedule and continuing website improvements. Discussions will cover navigation enhancements to aid consumer application processes, revisions to encourage applications for subsidies, and added clarifying resources throughout CalHEERS. Additionally, the meeting will address the implementation of identity proofing services to comply with federal requirements for health coverage applicants. Your participation and insights are vital for these necessary improvements.

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Stakeholder Meeting Agenda: CalHEERS Enhancements and Identity Proofing Discussion

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Presentation Transcript

  1. AB1296 Stakeholder Meeting November 20, 2013

  2. Agenda • CalHEERS Release Schedule • Continuing Website Improvements • Identity Proofing

  3. CalHEERS Release Schedule

  4. Continuing WebSite Improvements • Improve navigation to orient and guide consumers into the application. • Revise wording of the Apply for Benefits page to encourage consumers to apply for subsidies. • Add clarifying language and tools (FAQs, fact sheets, worksheets) throughout the CalHEERS. • Improve quality of Spanish site. • Integrate and align online and paper tools to eliminate redundancies.

  5. Background – Identity Proofing • Federal policy requires that individuals applying for health coverage through Covered California provide assurance that they are in fact who they say they are. • Covered California has developed an approach for modifications to existing procedures and system processes to integrate the federally-required Remote Identity Proofing service and processes as required.

  6. Identity Proofing Implementation – Individual Market

  7. QUESTIONS?

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