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International SOS. Scholastic Traveler Program. International SOS. Every hour of every day, we’re here to help. Worldwide reach. Human touch. Global Continuity of Care. 24 Hours / Day - 365 Days / Year 27 Alarm Centers 26 Clinics 1000 SOS Medical Professionals
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International SOS Scholastic Traveler Program
International SOS Every hour of every day, we’re here to help Worldwide reach Human touch
Global Continuity of Care • 24 Hours / Day - 365 Days / Year • 27 Alarm Centers • 26 Clinics • 1000 SOS Medical Professionals • 4000 Full Time Professionals • Locations in over 70 Countries • Over 170 Remote Site Clinics Worldwide reach Human touch
Comprehensive Membership Program Medical Assistance 24-Hour Worldwide Medical Information & Assistance Medical & Dental Referrals Dispatch of Medication & Medical Supplies Medical Monitoring Emergency Evacuation Medically Supervised Repatriation Repatriation of Mortal Remains Personal Assistance Legal Referrals Lost Document Advice & Assistance Emergency Message Transmission Emergency Personal Cash Medical Expense Guarantee Emergency Translation & Interpreter Services Claims Assistance SOS Clinics Access to International SOS clinics Travel Assistance Transportation to Join Hospitalized Member Accommodation While Visiting Hospitalized Member Transportation of Minor Children Return of Traveling Companion Travel Arrangements After Medical Evacuation Emergency Family Travel Arrangements Online Services & Information SOS Scholastic Communications Portal Travel Health Information Emergency Record Email Health Alerts Travel Safety Assistance Security Evacuations Travel Safety Information Personal Locator Email Safety Alerts Personal Safety Assistance
SOS Global Statistics 9 Million Calls per year 1 Call every 3.5 seconds789,909 Cases Last Year over 14,000 Evacuations Average 1.3 Evacuations Per Hour Every Day Worldwide reach Human touch
SOS Comprehensive Program Program Features • Medical Services • Security Services • Online Programs
Global Medical Assistance • 24-hour access to worldwide International SOS Alarm Centers - Staffed with multilingual coordinators - SOS Physicians providing routine and emergency medical advice - Referrals to SOS Network Providers Worldwide reach Human touch
Alarm Center Network • 27 Alarm Centers and 50 offices worldwide • Open 24 hours-a-day, every day • Full-time doctors, nurses & aviation specialists • Over 70 languages spoken • Online airline & hotel reservation systems • Global network of preferred medical legal and security providers Worldwide reach Human touch
Primary Medical Services • Emergency Medical Evacuations • Medically Supervised Repatriation • Repatriation of Mortal Remains • Transportation of Minor Children • Medical Referrals • Companion Ticket Worldwide reach Human touch
Additional Services • Emergency & Routine Medical Advice • Access to International SOS Clinics Worldwide • Online Country Guides (200 countries) • Inpatient and outpatient guarantee and payment of medical expenses • Inpatient and outpatient case management and medical monitoring services • Dispatch of prescription medication and medical equipment
International Clinics • World class medical care in developing markets • 24 hour emergency facilities • Pre & post-natal care • Vaccination programs • Dental and diagnostic facilities • First aid training • Customized health programs Worldwide reach Human touch
Personal & Travel Assistance • Legal referrals • Emergency message transmission • Lost document advice and assistance • Assistance with documentation for insurance claims • Compassionate visit or family travel assistance • Emergency personal cash • Return of minors Worldwide reach Human touch
Medical Transportation Network • In-house Aeromedical Specialists • State-of-the-art Mobile Emergency Equipment • Global Aviation Department secures flight paths & Global Aviation Department secures flight paths and clearances (4 regional locations) • 24-hour access to Private & Commercial Aircraft • Worldwide Network of Escort Doctors Worldwide reach Human touch
Air Ambulance • 10 air ambulances exclusively dedicated to International SOS members • Johannesburg (3),Baden-Baden, Moscow, Singapore, PNG, Beijing, Windhoek, Gabarone • Intensive care transport systems • HF & Satellite Communications Worldwide reach Human touch
Security Services Worldwide reach Human touch
Primary Security Services • 24-hour Access to SOS Security Professionals and Online Security Reports (over 200 Countries, Territories, and Islands). • Security Evacuation • Security staff will develop, coordinate and perform evacuations for members to the nearest safe haven. • Crisis Center • Security staff will develop a crisis center and remain in constant contact with members during an emergency in another country or region.
Additional Services • Customized evacuation-contingency planning • International legal referrals • Security Risk Management Services • Emergency Response Plans • Risk Assessment/Analysis Reports • Security Site Assessments • Training • Workshops • Desktop Exercises
Security Online • Country Reports • City Guides • Current Situations • Alerts • Warnings • Evacuation Notices • Automatic E-Mails • Travel Tips • Risk Ratings Worldwide reach Human touch
SOS Online Programs Worldwide reach Human touch
Online Country Guides Rich Source of Information: • Standard of care & medical referral • Diseases & vaccinations • Safety Information • Travel Guides (non-medical info) • Print or E-mail reports For All Countries:
International SOS Online • Scholastic Traveler Portal • Personal Travel Record • Emergency Record • Vaccination Management
Scholastic Traveler Portal • Inform travelers of the University wide program with International SOS; addresses frequently asked questions and provides a program overview. • Advise your travelers of the necessary health and safety risks before they leave. • Provide travelers with a secure electronic database to store important travel and medical information. • Travelers able to report trips when abroad.
Accessing Scholastic Traveler Portal • Select Members Login • Enter member #11BSGC000075 www.internationalsos.com
Security Online –Email Alerts Worldwide reach Human touch